Video Collaboration is pushing the boundaries of the customer experience in Financial Services
By John Howard, director Video Collaboration, EMEA Banks are facing a new and steep challenge from disruptive start-ups, unencumbered..
BANKING
BANKING
Banks need to become a lifestyle brand
By Christopher Evans, Director, Collinson Group Banking on the move and online is widely available, and means that it is no longer a n..
BANKING
Georgia’s TBC Bank Slashes Loan Decision Time with FICO Solution
HIGHLIGHTS: TBC Bank has deployed FICO® Originations Manager to make lending decisions The time needed to make credit decisions and d..
BANKING
iGTB launch Digital Transaction Banking available as SaaS
iGTB’s DTB solution launches on the cloud for easy, fast accessibility for any size bank Intellect iGTB, the organisation behind the w..
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The bank of me – why banks need to be totally customer centric
By Mark Roper, Commercial Director – Collinson Group It wasn’t all that long ago that a bank manager was more than a person who ran a ..
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FinTech v the Banks: Uneasy Bedfellows or a Match Made in Heaven?
By Rahul Singh, President, Financial Services, HCL Technologies The rapid succession of macro and micro-economic forces unleashed in t..
BANKING
The rise of virtual agents: the future banking experience
Doug Overton, VP Consulting & Analysis at WDS Global, a Xerox company, explains how machine learning technology and virtual agents..
BANKING
Transforming the banking experience to be mobile-first and people-centric
By Magnus Jern, president DMI International Mobile banking has revolutionised the way we interact with our banks and manage our money...
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Challenger Banks Missing Golden Opportunity To Steal Business From Competitors By Repeating Same Old Mistakes
Banks Warned fragmented Customer Communications Negating Competitive Advantage in Digital Future The Competition and Marketing Authori..
BANKING
iGTB’s Payments Services Hub – FAQ
What is the Payments Services Hub (PSH)? iGTB’s Payments Services Hub (PSH) is a centralised real-time payments and transaction manage..
BANKING
Automation tools help UK mortgage provider’s market share surge
Intelenet® Global Services stress that end-to-end automation can make the difference for mortgage providers The UK’s top six mortgage ..
BANKING
How conversational commerce can help banks engage with Millennials
By Gordon Hui, Strategy VP at design and innovation consultancy Smart Design Remember the old saying that consumers were more likely t..
BANKING
The future for financial services is digital engagement
By Christopher Evans, director ,Collinson Group When it comes to making financial transactions, people are deserting branches in their..
BANKING
New legislation makes switching bank accounts “simples”
The Competition and Markets Authority (CMA) is embarking on a shake up the industry with much easier product comparisons, which has th..
BANKING
The Hidden Financial Woes of International Students Heading for the UK
By Peter Miles of UniZest The decision to move abroad, away from family and friends, in order to embark on University studies isn’t on..
BANKING
Moving to Digital Banking – with API first
By Bruno Cambounet, VP Banking and Financial Services at Axway Digital business presents very real challenges and opportunities for tr..
BANKING
Big banks can be challengers too
Paul Bowman from Market Gravity shares his insights on how traditional long-term strategies are dead and banking organisations are fin..
BANKING
Open data represents the biggest challenge to banks in a generation
We all know the old adage that you’re more likely to divorce than change your bank account. But that’s all about to change as the bank..
BANKING
Digital experience and security – the crucial combination for banks
By Oliver Kent Braham, Financial Services Lead, Yoti No industry is untouchable. We all face the constant challenge of maintaining the..
BANKING
Addressing the credit gap to unlock economic growth in Africa
By Viola Llewellyn, Co-founder, Ovamba Africa’s banking sector is a drag on economic growth and the difficulties of operating in the i..
BANKING
CMA REPORT LOOKS TO INTERVENTIONS TO HELP OVERDRAFT USERS
LATEST RESEARCH SHOWS OVERDRAFT CHARGES MORE EXPENSIVE THAN PAYDAY LOANS The wide-ranging Competition & Markets Authority (CMA) in..
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Four trends set to disrupt banking
By Senthil Radhakrishnan, VP & Head of Capital Markets, VirtusaPolaris Senthil Radhakrishnan Until the last financial crises too..
BANKING
Monetisation of time
Richard Agnew, VP NW EMEA, Veeam According to the British Banker’s Association, there were 9.6 million daily log-ins to internet banki..
BANKING
Rethinking retail banking: Embracing a customer-centricvalue proposition
Felicia Rosenzweig, Partner at Prophet. It’s a challenging time for UK retail banks. Beyond all the economic, political and regulatory..
BANKING
THE JOURNEY TOWARDS A DIGITAL BANK – FIVE MAJOR STAGES TO SUCCESSFUL BANKING DIGITALISATION
By Alexander Makeyenkov Alexander Makeyenkov It is a matter of fact that banking is changing, with or without the banks. Millennial c..
BANKING
The rise of the specialist bank
As Britain looks to a new future following the decision to leave the EU, the country’s businesses need to keep focused on how they can..
BANKING
In a rising market, are banking outsourcers pulling their weight?
Graham Donald, Managing Director, Credit Services, Equiniti Group The Quarterly Outsourcing Index[1] recently confirmed that outside t..
BANKING
ARE YOUR PAYMENT PROCESSES IN CHEQUE FOR THE NEW LEGISLATION?
Craig Smith, managing director of finance and administration at Parseq, explores the new cheque processing and clearing rules coming i..
BANKING
DANICH LOCAL AND REGIONAL BANKS LAUNCH MOBILE WALLET POWERED BY NET’S NEW HCE AND TOKENISATION PLATFORM
Nordic digital payments specialist, Nets, has been selected by Danish banking collective, the BOKIS partnership, to launch a new NFC m..
BANKING
LEARNING THE LESSONS OF THE BANGLADESH BANK HEIST
By Matt Middleton-Leal, regional director of UK & Ireland at CyberArk Banks remain a top target for cyber criminals given the vast..
BANKING
TALK TO ME :THE CHANGING FACE OF CUSTOMER COMMUNICATIONS
JF Sullivan, CMO & EVP Enterprise, Xura JF Sullivan The financial sector has been going through a series of wholesale changes in ..
BANKING
The new CEOs?
Marina Cheal, CMO at Reevoo The power shift that’s catching the big banks off guard In almost every industry, businesses are adapting ..
BANKING
The rise of biometric technology in banking
Biometric technology, such as voice recognition and touch ID fingerprint sensors, has been widely popularised by mobile phone makers ..
BANKING
Communicating with the customer is the future of mobile banking
JF Sullivan, VP and CMO, Xura JF Sullivan Early April saw the launch of Atom Bank, the first truly mobile-only bank, heralding the da..
BANKING
Chip and PIN in the US – why all the confusion?
Bethan Cowper, Head of Global Marketing at Compass Plus On a recent trip to the US, I was surprised to see how many merchants still do..
BANKING
The Senior Management Regime takes shape
Abi Olapade, Principal Consultant and Specialist in Regulatory Compliance, GFT Abi Olapade When I first considered the significance a..
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Financial crime is the chink in the banks’ armour
Julian Bentley, Head of Risk & Compliance at Alderbrooke, a leading Executive Search and Cultural Diagnostics firm. Julian Bentle..
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