BANKING

Using contextual engagement to boost loyalty in banking

Using contextual engagement to boost loyalty in banking

By Steve Grout,Director of Loyalty at Collinson With increased competition across th..

Why it’s essential banks start thinking like tech companies – not just fintechs

Why it’s essential banks start thinking like tech companies – not just fintechs

By Michal Kissos Hertzog, CEO, Pepper The tech industry is undoubtedly upping its ga..

Banking on disruption

Banking on disruption

By Ashok Suppiah, CEO, Mitra Innovation Adaptability is a key ingredient for success..

Groundhog Day: banks continue to fall into the traps of the past

Groundhog Day: banks continue to fall into the traps of the past

By Akber Datoo and Jason Pugh, Managing Directors at D2 Legal Technology  A familiar..

How banks can prepare their workforce for the AI revolution

How banks can prepare their workforce for the AI revolution

By Terry Walby, founder and CEO of Thoughtonomy  AI is about people, not robots The ..

Embracing digital transformation: The future of banking

Embracing digital transformation: The future of banking

By Steve Tipping, Vice President Sales UKI & Benelux, Selligent Marketing Cloud ..

RAWBANK publishes its 2018 Annual Report

RAWBANK publishes its 2018 Annual Report

Kinshasa,– RAWBANK, the number one bank in Democratic Republic of the Congo (D..

European Banking Study 2019: Profitability remains key issue for European banks—systematic digitalization as a success factor within growing competition

European Banking Study 2019: Profitability remains key issue for European banks—systematic digitalization as a success factor within growing competition

Europe’s leading banks only achieved slight profit growth in 2018. The future is lik..

The yuan makes its official entry into RAWBANK’s currency basket

The yuan makes its official entry into RAWBANK’s currency basket

Kinshasa – The Chinese currency has just joined RAWBANK’s basket of curr..

Customer experience trends in banking to watch for

Customer experience trends in banking to watch for

By Priya Iyer, Chairman and CEO, Vee24 Priya Iyer Most people have a ful..

The Co-operative Bank and ethical banking.

The Co-operative Bank and ethical banking.

One of the most significant marketing trends of the last few years has been the rise..

United Bulgarian Bank Selects OneSpan to Help Fight Social Engineering and Mobile Malware Attacks

United Bulgarian Bank Selects OneSpan to Help Fight Social Engineering and Mobile Malware Attacks

Leading bank implements OneSpan’sCronto and Mobile Security Suite to protect online ..

Putting your right foot forward – the secret of successful retail bank footprints is in the data

Putting your right foot forward – the secret of successful retail bank footprints is in the data

This week’s announcement that most of TSB’s Scottish branches will only open for two..

Open Banking: Slow and steady wins the race

Open Banking: Slow and steady wins the race

What UK Open Banking can learn from deregulation in the UK energy and telecoms secto..

Fiserv Survey Shows Digital Services Key to Customer Loyalty

Fiserv Survey Shows Digital Services Key to Customer Loyalty

Banks and building societies that deliver connected digital experiences are position..

Easy as AMP: how Experian tapped into mobile-first consumer behaviour

Easy as AMP: how Experian tapped into mobile-first consumer behaviour

By David Black, Managing Director, Financial Services, Google UK Things have changed..

Challenger banks aren’t that different after all

Challenger banks aren’t that different after all

By Andrew Mitchell, VP Development and Infrastructure Support at JCB International T..

Why change in banking is accelerating 

Why change in banking is accelerating 

By Renier Lemmens, Visiting Professor of Fintech and Innovation and Senior Advisor o..

Boosting customer retention by taking the fight against cybercrime seriously

Boosting customer retention by taking the fight against cybercrime seriously

By Karen Wheeler, Country Manager at Affinion  Cybercrime is scarcely out of the hea..

Building resilience in the UK banking sector

Building resilience in the UK banking sector

By Richard Mort, New Business Director, Edge Testing Solutions British banks are bei..

Open banking: What it means for you and the industry

Open banking: What it means for you and the industry

By Nathan Baranowski, Managing Director at OJO Solutions It’s now a year since the i..

Why SMEs are the number one market opportunity in digital banking

Why SMEs are the number one market opportunity in digital banking

By Sudeepto Mukherjee, SVP and head of financial services at Publicis Sapient, and P..

What happens next – how to fix IT in banking in 2019

What happens next – how to fix IT in banking in 2019

By Alex Fagioli, CEO of Tectrade So, the FCA has spoken and it’s now official: banks..

99% of financial firms expect to benefit from Open Banking, with improved customer onboarding the main driver of adoption

99% of financial firms expect to benefit from Open Banking, with improved customer onboarding the main driver of adoption

A near-unanimous 99% of financial services organisations polled expect Open Banking ..

How banks can use the latest AI text analytics to improve customer loyalty

How banks can use the latest AI text analytics to improve customer loyalty

By Dan Somers, CEO at Warwick Analytics (www.warwickanalytics.com) A major UK bank w..

If the big banks want to survive past the next 10 years, they need to adapt

If the big banks want to survive past the next 10 years, they need to adapt

Paul Clark, Tandem CTO From the birth of online banking to the beginnings of a cashl..

UK Consumer Appetite for Digital-Only Banking Grows as Cashless Society Beckons

UK Consumer Appetite for Digital-Only Banking Grows as Cashless Society Beckons

41% of UK consumers are considering a switch to digital-only banking, with Millennia..

The New Age of Cognitive Chatbots in Banking

The New Age of Cognitive Chatbots in Banking

Technology is transforming the way we bank with smartphones and apps taking the lead..

CX in Banking: Context and Data is King

CX in Banking: Context and Data is King

Vinod Muthukrishnan, CEO and Founder, CloudCherry “People will sit up and take notic..

UK consumers call for banks to embrace the power of their fingerprints

UK consumers call for banks to embrace the power of their fingerprints

The time has come for the banking community to listen to its customers and realise t..

Breaking the Traditional Mold of Banking: Adding Efficiency and Power to Payments

Breaking the Traditional Mold of Banking: Adding Efficiency and Power to Payments

In the traditional relationship between banks and businesses, banks play two roles: ..

Payment Innovations Set To Unlock Value For Banks In 2019

Payment Innovations Set To Unlock Value For Banks In 2019

Gordon McKenzie, Managing Director EMEA, Ondot  The past 12 months have been another..

How banks can exploit the emotional capital underpinning the nation’s love of holidays

How banks can exploit the emotional capital underpinning the nation’s love of holidays

Karen Wheeler, Vice President and Country Manager UK, at Affinion According to resea..

Open Banking Goes Global

Open Banking Goes Global

What can financial institutions around the world learn from Europe’s early attempts ..

Now I’m a Believer: The Art of Engaging Consumers

Now I’m a Believer: The Art of Engaging Consumers

With customer engagement the theme of December’s Mobey Day 2018 , Maurizio Poletto, ..

PSD2: The real RTS deadline is closer than banks think

PSD2: The real RTS deadline is closer than banks think

Marten Nelson, Co-Founder and CMO, Token Let’s work backwards. Most banks know that ..

It’s time for a serious open banking standard

It’s time for a serious open banking standard

Steve Kirsch, CEO and Founder, Token There are four things that should now be crysta..