The future of CXM
By Michalis Michael, CEO of DMR Any predictions about the future of Customer Experience Management (CXM) need to take into..
BUSINESS
All Posts
By Michalis Michael, CEO of DMR Any predictions about the future of Customer Experience Management (CXM) need to take into..
BUSINESS
By Tom Shrive, founder and CEO of askporter When looking to adopt automation to streamline processes and drive efficiencie..
TECHNOLOGY
By Matt Weston, founder and managing director of Vantage 365 In these increasingly digitised times, automation is often co..
BUSINESS
By Ryan Demaray, SMB EMEA MD at SAP Concur UK Digital transformation is no new phenomenon and even before the pandemic, many organisat..
FINANCE
By Nick Saponaro, CEO, Divi Labs Online banking has been a boon for both banks and consumers. For banks it has delivered huge cost sav..
FINANCE
By Brenda Goh SHANGHAI/BEIJING (Reuters) – More Shanghai residents were given the freedom to go out to shop for groceries for th..
NEWS
By Karolina Tagaris and Vassilis Triandafyllou NAXOS, Greece (Reuters) – In a small factory on the Greek island of Naxos, worker..
NEWS
By Praveen Paramasivam (Reuters) -McDonald’s Corp is selling its restaurants in Russia to one of its current local licensees, wh..
NEWS
The next-generation ad company gears up to help even more agencies, brands and publishers enhance performance standards in..
NEWS
Analysis of White Bullet’s demonetisation programmes reveals that 5bn ad impressions were blocked from piracy websites in ..
TECHNOLOGY
by Tom Jansons, Development Manager, Jansons Property As a market typically characterised by providing expensive, urban fl..
INVESTING
By Joe Jowett, CEO of StrikeX Not since the early 2000s’ dot com bubble have we seen retail stock traders rush into the gl..
TRADING
Recognising and rewarding the achievements of your employees can have a tangible effect on the success of a business. Studies have sho..
BUSINESS
By Greg Roumeliotis and Tom Hals (Reuters) – Twitter Inc published its account on Tuesday of its deal negotiations with Elon Mus..
NEWS
By Lisa Richwine LOS ANGELES (Reuters) – Attorneys for Johnny Depp attempted to discredit Amber Heard’s abuse claims in th..
NEWS
ZURICH (Reuters) -Credit Suisse Group AG’s credit rating has been downgraded to BBB from BBB+ by Standard & Poors, a blow fo..
NEWS
By Roxanne Liu and Ryan Woo (Reuters) – Plans by COVID-hit Chinese cities to exit or avoid lockdown are more fraught and uncerta..
NEWS
By Scott Hawthorn from SkipsAndBins.com After two whole years of using the dining table as a desk, many of us are finally making a ret..
BUSINESS
Inflation in the recent years has been far worse than it has ever been. The situation has led to concerns in numerous people about the..
FINANCE
By: Nikhita Hyett, EU MD of BlueSnap The payments industry is revolutionising eCommerce. Powered by evolving consumer need..
BUSINESS
Conversational formats delivered key insights alongside dramatically improved dwell time and reduced bounce rates London, ..
LIFESTYLE
impact.com’s flagship event will bring together industry leaders, innovators, analysts, and trendsetters fro..
NEWS
By Mavecca Group CEO, Chris Shalchi, is utilizing his experience in the e-commerce field to help businesses transition and..
BUSINESS
By Marc Naidoo, finance partner in international law firm, McGuireWoods’ Ignorance is sometimes bliss, especially in the c..
FINANCE
By Frederick Crosby, Chief Revenue Officer, Nium Customer experience (CX) is paramount for any business, but few may reali..
BUSINESS
Expectations around the customer experience finally have collided with insurers’ ability to deliver. New cloud-native insurance syst..
INSURANCE
By Astrid Geeraerts, Head of Investment at Flanders Investment & Trade The EU has historically been the UK’s largest trading part..
INVESTING
You can easily do without lemonade, but not without water. You can’t create your favorite drink without it, you can’t que..
BUSINESS
By Pavel Polityuk and Tom Balmforth KYIV (Reuters) -A Ukrainian court held a preliminary hearing on Friday in the first war crimes tri..
NEWS
By Marc Jones LONDON (Reuters) – Analysts at Barclays have warned of a 5 percentage point hit to euro zone GDP and a dive below ..
INVESTING
By Or Michaelo, CEO and co-founder of Orbit Homes The average U.S. home now sells for more than $500,000 in 11 metro areas. For..
BUSINESS
By Steve Tonks, Senior Vice President EMEA at WorkForce Software 48% of the UK population frequently feel monetary..
BUSINESS
By Sof Socratous Vice President, Northern Europe at Poly The financial services sector is an industry that has tra..
FINANCE
(Reuters) -Nike has terminated its sponsorship deal with Russian Premier League club Spartak Moscow because they will not be taking pa..
NEWS
By Lucy Raitano LONDON (Reuters) – Britain’s pound edged up against the dollar on Friday, offering some respite from a wee..
TRADING
By Bansari Mayur Kamdar (Reuters) -UK’s FTSE 100 recouped losses on Friday towards the end of a volatile week, led by defensive ..
INVESTING
(Reuters) -European shares rose on Friday, as sentiment stabilised at the end of a volatile week dominated by worries about aggressive..
INVESTING