# Why EV Charging Stations Need to Accept Open Cashless Payments 
Author:  Pal Sinha, Barnali 
Author URL: https://financedigest.com/author/pal-sinha-barnali
Published: 2022-05-09
Category: FINANCE
Category URL: https://financedigest.com/category/finance
Meta Title: Why EV Charging Stations Need Open Cashless Payment Systems
Meta Description: Learn why open cashless payment systems are crucial for the growth of electric vehicle charging infrastructure and how they benefit EV drivers and charge point
URL: https://financedigest.com/why-ev-charging-stations-need-to-accept-open-cashless-paymentshtml

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_By_ **_Carly Furman,_** _CEO, North America_ [_Nayax_](https://www.nayax.com/)

By 2025, 30% of vehicles on the road are projected to be electric vehicles. The [infrastructure bill](https://electrek.co/2021/11/06/congress-passes-1-2-trillion-infrastructure-bill-12500-ev-tax-credit-still-awaits-passage/) recently passed by the United States Congress will only boost this growth. EV charging stations are a big part of the next decade’s infrastructure plan, both in the United States and [around the world](https://www.financedigest.com/around-the-world-in-mobile-payments.html "Around the world in mobile payments"). In order for these charging stations to provide the utmost convenience to EV drivers and [charge point](https://www.financedigest.com/germany-added-35-more-electric-car-charge-points-in-2022-says-bdew.html "Germany added 35% more electric car charge points in 2022, says BDEW") operators (CPOs), they should include open cashless payment systems.

With the many variables faced by [drivers when charging their car](https://www.financedigest.com/pimp-my-ride-south-east-drivers-most-likely-to-modify-their-cars.html "Pimp my ride! South East drivers most likely to modify their cars"), being able to offer multiple ways to pay is important. For instance, if a CPO is only offering a subscription app payment or single [contactless payment](https://www.financedigest.com/curating-a-fully-contactless-customer-experience-for-payments.html "Curating A Fully Contactless Customer Experience for Payments ") option and there is a payment completion issue, then the driver could find themselves in a position where they can’t charge their vehicle at all. Giving drivers several ways to pay when visiting a charging station will allow them to feel more comfortable with choosing an [electric vehicle for longer drives](https://www.financedigest.com/battery-swapping-spurs-kenyas-electric-motorbike-drive.html "Battery swapping spurs Kenya’s electric motorbike drive").

CPOs should look to offer acceptance of A) all card present transactions, including tapping and inserting an EMV chip card and accepting legacy mag swipe cards, B) all open loop [mobile payments](https://www.financedigest.com/what-is-the-optimum-mobile-payment-mix.html "What is the optimum mobile payment mix?"), like Apple Pay and Google Pay, C) closed loop apps and cards (including direct funding and prepaid/top up) and D) supporting alternative payment methods. This will ensure that any EV driver who stops at their stations can pay how they desire, as well as have the [option to pay with a fallback method in the case it is needed](https://www.financedigest.com/7-finance-career-options-to-consider-and-what-you-need-to-know-about-each.html "7 Finance Career Options to Consider and What You Need to Know About Each").

Paying for charging should be easy and seamless. It should be a concise process that has clear instructions, especially since chargers are in an unattended environment. [Payment service providers offering an integrated attractive, eye-catching reader with multiple language selections options, as well as voice prompts is a great way to ensure the payment process](https://www.financedigest.com/are-your-payment-processes-in-cheque-for-the-new-legislation.html "ARE YOUR PAYMENT PROCESSES IN CHEQUE FOR THE NEW LEGISLATION?") when charging is intuitive and successful.

Open cashless payment systems offer an end-to-end solution for businesses, which allow them to collect, manage, and [track all payments](https://www.financedigest.com/tracking-the-payments-evolution.html "Tracking the payments evolution") received. An open payment solution also allows businesses to receive cashless payments anytime, anywhere via credit or [debit cards](https://www.financedigest.com/visa-has-terminated-global-debit-card-agreements-with-ftx.html "Visa has terminated global debit card agreements with FTX"), prepaid cards, mobile wallets, or QR codes. EMV-certified cashless [payments offer extra security for both the customer](https://www.financedigest.com/stay-ahead-of-the-curve-and-meet-your-customers-payments-needs.html "STAY AHEAD OF THE CURVE AND MEET YOUR CUSTOMERS PAYMENTS NEEDS") and the business.

Many EV Charging manufacturers have their own proprietary apps which demand [subscriptions or memberships and don’t offer](https://www.financedigest.com/why-the-banking-industry-needs-to-offer-more-than-just-enticing-perks-and-subscription-services.html "Why the banking industry needs to offer more than just enticing perks and subscription services") one-time charging. This means that EV drivers subscribe to multiple charging apps, which is expensive, especially when a charger may only be used once depending on the driver’s route.

An [open payment](https://www.financedigest.com/open-banking-the-real-step-change-for-the-global-payments-industry.html "Open banking: The real step change for the global payments industry") system would fix this problem, ensuring drivers don’t have to sign up to charge their car at a specific charging station. By accepting open cashless [payment methods](https://www.financedigest.com/freelancer-payments-methods-what-you-should-know.html "Freelancer Payments Methods: What You Should Know"), CPOs can reach a larger pool of EV drivers, as drivers will know that they can pay at any charging station without the hassle of signing up for a subscription.

In addition, it’s an important factor in helping drivers – beyond early adopters – feel comfortable in choosing an EV car, since they will have the same payment experience they use when fueling an ICE (internal [combustion engine](https://www.financedigest.com/mercedes-benz-launches-e-class-its-last-new-combustion-engine-model.html "Mercedes-Benz launches E-Class, its last new combustion engine model")) car.

Post-COVID, more and more [customers are accustomed to paying with a cashless form of payment](https://www.financedigest.com/2019-year-customers-take-control-payments.html "2019: The year customers take control of payments") and in an unattended environment. Seeing a [payment device](https://www.financedigest.com/emvco-streamlines-approval-process-for-mobile-payment-devices.html "EMVCo Streamlines Approval Process for Mobile Payment Devices") that they are familiar with using already on other unattended machines, like when they purchase a soda from a vending machine or pay at a self-checkout kiosk, leads to comfortability. Additionally, having multiple cashless [payment options when charging creates a similar payment experience as when they are pumping gas and is something that can help ease the uncertainty](https://www.financedigest.com/combatting-economic-uncertainty-in-2023-with-the-payments-sector-2.html "Combatting economic uncertainty in 2023 with the payments sector") around transitioning to an electric vehicle. Familiarity of the payment [experience is important](https://www.financedigest.com/buying-a-car-is-the-most-important-experience-for-millennials.html "Buying a car is the most important experience for millennials").

Additionally, successful integration between the charger and [payment device allows the secure](https://www.financedigest.com/allpay-signs-with-eckoh-to-secure-telephone-payments.html "allpay signs with Eckoh to secure telephone payments") and successful transmission of the transaction details to partnering processors. The integration between the payment service provider and the charger can also allow for operational efficiencies, robust data exchanges and implementation of loyalty programs, so it’s more than just choosing a payment terminal provider but choosing a payments [technology partner who has proven EV charger integration experience](https://www.financedigest.com/how-is-modern-technology-shaping-our-in-store-experience.html "How Is Modern Technology Shaping Our In Store Experience?") and a flexible payments platform.

As the [world continues to change and new technologies](https://www.financedigest.com/is-wearable-technology-ushering-in-a-brave-new-healthy-world.html "Is wearable technology ushering in a brave new healthy world?") arrive on the market almost daily, business owners need to keep their goals in mind, always thinking about how to provide the best service and experience to their customers. [Consumers are looking more and more for seamless experiences](https://www.financedigest.com/experiences-new-currency-capturing-hearts-wallets-consumers.html "Experiences are the new currency for capturing the hearts (and wallets) of consumers") especially when it comes to self-service and automation. All of this is becoming less of a [consumer’s desire than an expectation with the rise](https://www.financedigest.com/factbox-how-far-are-uk-energy-bills-set-to-rise-and-what-help-are-consumers-getting.html "Factbox-How far are UK energy bills set to rise and what help are consumers getting?") of cashless payments and self-serviced transactions. [Providing EV drivers with the same payment](https://www.financedigest.com/nets-acquires-polish-online-payment-service-providers-dotpay-ecard-from-mci-capital.html "Nets acquires Polish online payment service providers Dotpay/eCard from MCI Capital") method options they have in their other purchases will prove to be an advantage for charge point operators.


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