# VIA’S CLOUD-BASED SOLUTIONS ENSURE PAINLESS OFFICE MOVE FOR INSURANCE BODY Author: Pal Sinha, Barnali Author URL: https://financedigest.com/author/pal-sinha-barnali Published: 2016-04-19 Category: NEWS Category URL: https://financedigest.com/category/news Meta Title: ABI Transitions Seamlessly with Cloud-Based Communications Meta Description: Discover how VIA Voice revolutionised the ABI's communications, integrating with Microsoft apps for seamless office moves and enhanced functionality. URL: https://financedigest.com/vias-cloud-based-solutions-ensure-painless-office-move-for-insurance-bodyhtml ![undefined](https://prod.superblogcdn.com/site_cuid_cm5qst7v3003gwirgwqtxn8i8/images/via-1736844799060-compressed.jpg) VIA, the business telephony and communications specialist, has deployed an innovative cloud-based communications platform for the Association of British Insurers (ABI) to aid the seamless transition to its new headquarters in London. The VIA Voice solution operates over a dedicated Internet connection to ensure maximum levels of resiliency. The ABI recently embarked on a high profile office move from Gresham Street to the prestigious One America Square. Whilst based at its previous address, the ABI deployed a traditional PBX telephony network, as well as separately using the CRM solution Microsoft Dynamics and Office 365. After deciding to relocate to One America Square, the organisation took the decision to replace its outdated communications system with a cloud-based [solution that could seamlessly integrate](https://www.financedigest.com/5-ways-data-integration-solutions-are-helping-financial-organizations-deliver-improved-outcomes.html "5 Ways Data Integration Solutions Are Helping Financial Organizations Deliver Improved Outcomes") with both Microsoft applications. Following a successful pilot, the ABI chose to deploy VIA Voice whilst still based at its previous headquarters in Gresham Street. As the [communications platform](https://www.financedigest.com/cloud-communication-platform-market-2022-scope-of-current-and-future-industry-2030.html "Cloud Communication Platform Market 2022 | Scope of Current and Future Industry 2030") operates over the Internet, the solution could then be accessed immediately upon arrival at One America Square, ensuring a seamless switchover. By choosing VIA Voice, the ABI has been able to benefit from a joined-up approach across its communications, [office and CRM platforms, whilst the industry body was able to proceed with its office move](https://www.financedigest.com/microsoft-unveils-ai-office-copilot-in-fast-moving-race-with-google.html "Microsoft unveils AI office copilot in fast-moving race with Google") with confidence that important communications would be not affected. VIA Voice completely replaces the need to have a traditional phone network. The [solution – which incorporates Skype for Business](https://www.financedigest.com/the-collective-power-of-partnerships-integrating-payment-solutions-to-drive-business-success.html "The collective power of partnerships: integrating payment solutions to drive business success") – allows employees to talk, instant message, email, video chat or partake in conferences across a variety of devices, such as landlines, smartphones, PCs, and tablets. This helps the ABI team, who were equipped with Jabra Evolve 65 headsets, to stay [continuously connected and contactable even when they are on the road or working from home](https://www.financedigest.com/the-innovation-oriented-streak-of-home-infusion-therapy-market-to-continue.html "The Innovation-Oriented Streak Of Home Infusion Therapy Market To Continue"). By deploying VIA Voice, the ABI is also benefiting from increased functionality across its meeting spaces, which range from a five-person huddle area to a 100-seat conference room. As a part of the revamp of the organisation’s communications platform, VIA deployed its advanced call routing solution, which includes a professional voiceover and effectively directs incoming phone calls to the correct departments. Alex Tebbs, Director, VIA, said: “VIA Voice has revitalised how the ABI’s team of employees communicate both internally and externally. Our cloud-based solution also incorporates a call recording feature to ensure the ABI complies with necessary regulations. “We have also [provided the ABI with a direct and exclusive network connection from our data](https://www.financedigest.com/comparative-analysis-of-the-best-data-room-providers.html "Comparative Analysis of the Best Data Room Providers") centres to their offices. By using VIAConnect, the organisation can share and send calls and [data whilst ensuring unrivalled levels of security](https://www.financedigest.com/normalizing-advanced-cloud-data-security-with-normalyze-from-amer-deeba-and-ravi-ithal.html "Normalizing Advanced Cloud Data Security with Normalyze from Amer Deeba and Ravi Ithal") and resiliency.” Lawrence Withy, CRM Project & IT Services Manager, said: “Not only has VIA Voice increased workforce connectivity and productivity, but the [innovative solution also guaranteed our office move](https://www.financedigest.com/the-next-upcoming-years-to-move-mri-guided-focused-ultrasound-devices-market-beyond-cliched-roadmap-with-innovations-between-2018-2026.html "The Next Upcoming Years To Move Mri Guided Focused Ultrasound Devices Market Beyond Clichéd Roadmap With Innovations Between 2018-2026") was painless and problem-free. By tailoring its platform to our exact requirements, VIA continues to provide exceptional value for money.” --- This blog is powered by Superblog. Visit https://superblog.ai to know more. ---