# UBS Deploys Qualified Electronic Signature Service with Cryptomathic and SwissSign
Author:  Pal Sinha, Barnali 
Author URL: https://financedigest.com/author/pal-sinha-barnali
Published: 2017-03-29
Category: BUSINESS
Category URL: https://financedigest.com/category/business
Meta Title: UBS Bank Revolutionises Client Experience with QES
Meta Description: UBS, Switzerland’s largest retail bank, pioneers digital signatures with Cryptomathic and SwissSign, offering clients a secure and efficient signing experience.
URL: https://financedigest.com/ubs-deploys-qualified-electronic-signature-service-with-cryptomathic-and-swisssignhtml

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_Switzerland’s largest retail bank pioneers service digitization, increases document security and enables a fully mobile digital user experience_

Shortly after the launch of their joint centralised solution for Qualified Electronic Signatures (QES), Cryptomathic and SwissSign today announce the completion of a major deployment at UBS, Switzerland’s largest retail bank.

As one of the world’s largest banks, UBS is transforming its services through digitization and now offers clients the convenience and efficiency of remote electronic signatures that provide the same legal value as a handwritten signature. The QES service is deployed via Cryptomathic’s Signer solution and supported by SwissSign’s Qualified Certificate Authority services.

UBS’ retail and wealth management clients can now utilise the secure signing service through their E-banking and have the freedom to [digitally](https://www.financedigest.com/digital-ad-market-shows-signs-of-life-but-economy-clouds-2023-outlook.html "Digital ad market shows ‘signs of life’ but economy clouds 2023 outlook") sign legally binding documents at any time on any device, from anywhere in the world.

Andreas Kubli, Head Multichannel [Management & Digitization](https://www.financedigest.com/personalized-digitization-to-drive-the-scoliosis-management-market.html "Personalized digitization to drive the Scoliosis Management Market"), UBS Switzerland, comments:

_“Previously, our clients had to print, sign and send documents manually for compliance reasons. Now they can do it in a smart, easy and time-saving way. Thanks to Cryptomathic and SwissSign, customers can sign their [contracts digitally](https://www.financedigest.com/the-antibodies-contract-manufacturing-market-to-see-through-the-probable-sea-change-through-digitization.html "The Antibodies Contract Manufacturing Market to see through the probable sea change through digitization") in e-Banking – while meeting all legal and compliance requirements._

The Cryptomathic and SwissSign QES solution has enabled UBS to move more of its services online, pioneering a superior and fully mobile digital user experience while [enhancing security and control of its document management](https://www.financedigest.com/enhancing-credit-exposure-management-through-graph-analytics.html "Enhancing Credit Exposure Management Through Graph Analytics"). As an added benefit, the financial and environmental costs of [managing millions](https://www.financedigest.com/new-research-suggests-over-13-million-brits-were-inadequately-managed-while-working-remotely-2.html "NEW RESEARCH SUGGESTS OVER 13 MILLION BRITS WERE INADEQUATELY MANAGED WHILE WORKING REMOTELY*") of paper documents have also been reduced significantly. By digitizing the entire customer journey, UBS has become one of the first banks globally to deploy a QES service on such a [large scale](https://www.financedigest.com/facebook-parent-meta-is-preparing-large-scale-layoffs-this-week-wsj.html "Facebook parent Meta is preparing large-scale layoffs this week – WSJ").

Cryptomathic Signer is a remote signature solution and the main component of the QES infrastructure deployed with UBS. Signer offers centralised digital signature services in a secure, convenient and cost effective fashion, where users’ [signing keys](https://www.financedigest.com/why-training-your-staff-is-key-in-spotting-the-warning-signs-of-a-cybersecurity-breach.html "Why training your staff is key in spotting the warning signs of a cybersecurity breach") are protected using Thales e-Security n-Shield hardware with EAL 4+ certification. UBS clients can use their existing strong authentication means and can sign from the award-winning e-banking channels with no need for additional tokens or PKI cards. The unique Cryptomathic What-You-See-Is-What-You-Sign (WYSIWYS) technology ensures that users can only sign a document that is presented to them if the document is genuine and has not been tampered with.

SwissSign, a leading Certificate Authority (CA) provider in Switzerland, [partnered with Cryptomathic to deliver](https://www.financedigest.com/gumgum-and-frameplay-partner-to-deliver-contextually-relevant-intrinsic-in-game-advertisements.html "GumGum and Frameplay Partner to Deliver Contextually Relevant, Intrinsic In-Game Advertisements") the complete QES solution. SwissSign delivers the Qualified Certificates in accordance with Swiss signature law (ZertES) and EU regulations (eIDAS). Other components include the OCSP services, certificate management and Qualified [Time Stamping services](https://www.financedigest.com/financial-services-and-sustainability-the-time-is-now.html "Financial services and sustainability: The time is now").

[Click here](https://www.cryptomathic.com/hubfs/Documents/Case_Studies/Cryptomathic_Signer_Case_Study_-_UBS.pdf) to read the full case study on how UBS deployed their qualified electronic signature service.


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