# Tesco says online services back up after interference ‘attempt’
Author:  Pal Sinha, Barnali 
Author URL: https://financedigest.com/author/pal-sinha-barnali
Published: 2021-10-25
Category: BUSINESS
Category URL: https://financedigest.com/category/business
Meta Title: Tesco Website and App Fully Restored After Disruption
Meta Description: Tesco has restored its online grocery services after an attempt to interfere with its systems. Customers can now order goods and track deliveries.
URL: https://financedigest.com/tesco-says-online-services-back-up-after-interference-attempthtml

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LONDON (Reuters) -British supermarket chain Tesco said its website and app are back up after the services were disrupted by an attempt to interfere with its systems.

“Our online grocery website and app are now back up and running. Our teams have worked around the clock to restore service, and we’re really sorry to our customers for the inconvenience caused,” a Tesco spokesperson said.

The grocer first experienced the [problem on Saturday with customers](https://www.financedigest.com/australias-qantas-apologises-to-customers-for-operational-problems.html "Australia’s Qantas apologises to customers for operational problems") unable to order goods and track deliveries.

Since yesterday, we’ve been experiencing disruption to our [online grocery website and app](https://www.financedigest.com/myfirmsapp-is-named-as-best-new-online-app-for-2017.html "MyFirmsApp Is Named As Best New Online App For 2017"). An attempt was [made to interfere with our systems](https://www.financedigest.com/money-laundering-made-easy-by-uk-financial-system.html "Money laundering made easy by UK financial system") which has caused problems with the search function on the site,” a Tesco spokesperson said.

It said there was no reason to believe that [customer data](https://www.financedigest.com/allianz-benelux-taps-into-modern-data-management-to-combat-fraud-and-foster-a-positive-customer-experience.html "Allianz Benelux Taps into Modern Data Management to Combat Fraud and Foster a Positive Customer Experience") had been compromised.

(Reporting by Andy Bruce and Akriti Sharma in Bengaluru; Editing by Raissa Kasolowsky and Stephen Coates)


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