# Remove The Digital Divide For Employee Productivity Management
Author:  Pal Sinha, Barnali 
Author URL: https://financedigest.com/author/pal-sinha-barnali
Published: 2020-10-15
Category: BUSINESS
Category URL: https://financedigest.com/category/business
Meta Title: Maximise Your Workforce Engagement with Mobile-Friendly
Meta Description: Streamline processes, monitor employee engagement, set tasks, and connect your diverse team with one integrated platform. Discover the benefits today.
URL: https://financedigest.com/remove-the-digital-divide-for-employee-productivity-managementhtml

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_By **Mark Seemann,** Founder/CEO, [StaffCircle](https://www.staffcircle.com/)_

With the extension of work from home policies there has been an increasing need to support staff and ensure they are aligned to the direction and objectives of the business, especially in challenging markets. The ability to [monitor performance](https://www.staffcircle.com/performance-management/), [set tasks](https://www.staffcircle.com/tasks-worksheets/) and [measure employee engagement](https://www.staffcircle.com/improving-employee-engagement-with-digital-tools/) is easy to achieve when your workforce is plugged into a computer all day. With the right software, you can provide your staff with a portal in which information is shared, gathered and analysed.

But it’s not the same for those staff who are not desk-based. Individuals such as drivers, [factory line workers](https://www.financedigest.com/volkswagens-mexico-factory-workers-reject-union-pay-deal.html "Volkswagen’s Mexico factory workers reject union pay deal"), construction teams, hospital workers and those in the retail industry, to name just a few examples, make up a significant proportion of the UK’s workforce. Many of whom have access to no other [form of technology other than a mobile](https://www.financedigest.com/totalenergies-china-three-gorges-to-form-electric-mobility-venture-in-china.html "TotalEnergies, China Three Gorges to form electric mobility venture in China").

There’s a common misconception that [business technology](https://www.financedigest.com/being-nimble-and-responsive-in-banking-and-business-has-arrived-thanks-to-accounting-automation-technologies.html "Being Nimble and Responsive in Banking and Business Has Arrived, Thanks to Accounting Automation Technologies") and software can only be delivered in a limited capacity on a mobile, despite the fact that today’s mobile phones are the most advanced computers available.

The vital part of this of course is to ensure that all your employees are provided with the same tools and features. Furthermore, it’s no good using one form of software for communication, another for [performance management](https://www.financedigest.com/goodbye-excel-spreadsheets-hello-performance-management-tools.html "Goodbye excel spreadsheets, hello performance management tools") and another for timesheets. Sure, a lot of companies do that but then they’re missing out on the benefits of advanced analytics, real [time reporting](https://www.financedigest.com/credit-suisse-executives-reassure-investors-after-cds-spike-financial-times-reports.html "Credit Suisse executives reassure investors after CDS spike, Financial Times reports") and a full picture of their company’s ‘health’ i.e. employee engagement, productivity and awareness at all times.

This means a platform that integrates all facets to manage a wide-spread and diverse team, while enabling a business to track performance and engagement across all channels – [phone, tablet, computer](https://www.staffcircle.com/making-training-engaging-enabling-anytime-digital-training-using-mobile-app/) to ensure all staff are included.

**Using performance management tools to streamline processes**

Performance management tools can offer businesses a foundation for success, helping to tie together hard data from which leaders can make decisions instantly, while creating a network in which continuous feedback ensures employees get things right quickly, avoiding [costly and time-consuming mistakes](https://www.financedigest.com/life-insurance-for-seniors-can-be-a-costly-mistake.html "Life Insurance For Seniors Can Be A Costly Mistake").

Making the most of your performance management [system](https://www.financedigest.com/energy-management-system-market-to-register-a-cagr-of-14-8.html "Energy Management System Market to register a CAGR of 14.8%") is ultimately about streamlining processes to free up time for managers and HR leaders to focus on the more strategic aspects of running the business. [Performance management tools](https://www.staffcircle.com/performance-management-and-development/performance-management/) used correctly give users a commanding overview of the data needed to better understand everything from sentiment, productivity concerns, employees who may be a flight risk or those who require training, and other issues which need to be identified and addressed early.

Data gathered from performance management tools can help in a [wide range](https://www.financedigest.com/exclusive-wide-ranging-solarwinds-probe-sparks-fear-in-corporate-america.html "Exclusive: Wide-ranging SolarWinds probe sparks fear in Corporate America") of ways:

- Deliver trustworthy data so you know when you’re getting it right
- Gives real-time insights to make sure [productivity is heading](https://www.financedigest.com/hybrid-theory-promotes-ines-martins-to-global-head-of-product-names-sean-badlishah-managing-director-of-apac-region.html "HYBRID THEORY PROMOTES INÊS MARTINS TO GLOBAL HEAD OF PRODUCT; NAMES SEAN BADLISHAH MANAGING DIRECTOR OF APAC REGION.") in the right direction
- [Shed light](https://www.financedigest.com/below-a-pyramid-a-treasure-trove-sheds-new-light-on-ancient-mexican-rites.html "Below a pyramid, a treasure trove sheds new light on ancient Mexican rites") on issues with remote workers in a timely manner to allow leaders to respond
- [Reveal areas where lack of engagement is negatively impacting](https://www.financedigest.com/the-pandemics-impact-on-working-mothers-new-research-reveals-that-two-thirds-have-stopped-working-or-now-work-less.html "The Pandemic’s Impact on Working Mothers:  New Research Reveals That Two-Thirds Have Stopped Working or Now Work Less") on performance
- Give leaders confidence that new processes and requirements are fully understood by their employees

**Connect remote workers with a social intranet**

[Culture isn’t just about aligning your company’s core values with the workforce; a strong culture should also encourage communication and engagement between workers in a way which transcends work](https://www.financedigest.com/smart-working-versus-presenteeism-enabling-productivity-in-a-post-pandemic-hybrid-work-culture.html "Smart Working Versus Presenteeism: Enabling Productivity in a Post-Pandemic Hybrid Work Culture") goals and objectives. Often the most innovative solutions and forward-thinking ideas come about not from formal discussions, but from casual conversations between like-minded employees.

Incorporating [social feeds into your company’s intranet](https://www.staffcircle.com/communications-and-culture/social-intranet/) helps to build the foundation for these relationships, sharing ideas for projects in an informal digital setting and allowing collective brainstorming to occur organically. By allowing users to subscribe to public channels they can engage with relevant content, share articles, videos and images with other employees and keep remote workers engaged with their peers, excited to be involved in [organizational change](https://www.financedigest.com/how-to-lead-organizational-change.html "How to Lead Organizational Change").

**Integrate a company news feed with real-time updates**

An integrated company news feed as part of your [communications platform](https://www.financedigest.com/cloud-communication-platform-market-2022-scope-of-current-and-future-industry-2030.html "Cloud Communication Platform Market 2022 | Scope of Current and Future Industry 2030") allows remote workers to cut past the often-laborious task of checking their emails and get to the priorities of the day. While emails can easily be overlooked, a news feed which highlights urgent issues and [offers real time updates which remote workers can receive across different channels helps to boost](https://www.financedigest.com/telecom-italia-boosted-by-rival-offer-for-landline-grid.html "Telecom Italia boosted by rival offer for landline grid") a culture which values efficiency.

![Mark Seemann](https://prod.superblogcdn.com/site_cuid_cm5qst7v3003gwirgwqtxn8i8/images/mark-headshot-1-450x398-1736838796080-compressed.png)

Mark Seemann

Just as a news feed makes sure remote workers are always in the loop regarding important company updates, a performance management software system which features a [Today Screen feature](https://www.staffcircle.com/communications-and-culture/today-screen/) can offer a daily, at-a-glance view of the short and medium term objectives they need to focus on, while giving them the means to communicate directly with team members and leaders who are spread around different locations.

**Use employee feedback mechanisms**

Embedding a culture which values continuous feedback within a remote workforce requires unique feedback mechanisms to compensate for the absence of regular face-to-face conversations. Such systems are essential for managers and leaders seeking to improve employee satisfaction and retention, so you should utilize your performance management software to make sure [regular one2ones](https://www.staffcircle.com/performance-management-and-development/one2one-check-ins/), check-ins and other methods of feedback are regularly carried out.

You can also use [eNPS surveys](https://www.staffcircle.com/communications-and-culture/enps-surveys/) to keep your finger on the pulse of your remote workers. This offers remote workers another layer of feedback which they can offer anonymously, assessing how they are feeling in terms of motivation, engagement and overall job satisfaction.

**Understand employee sentiment with analytics and reports**

Quantitative data obtained from systems such as eNPS surveys require a process of analytics if they are to be transformed into [positive change](https://www.financedigest.com/the-meta-trends-driving-positive-change-for-financial-services.html "The meta trends driving positive change for Financial Services"), and measuring metrics based on your communication channels – as well as employees’ targets and other objectives – allows managers and HR leaders to compile configurable reports reflecting the sentiment of the workforce.

Performance management tools [systems also allow companies to identify how well a remote employee is aligned to their broader vision](https://www.financedigest.com/sales-growth-of-automotive-clear-vision-systems-market-is-driven-by-production-of-new-vehicle.html "Sales Growth Of Automotive Clear Vision Systems Market Is Driven By Production Of New Vehicle") and key goals, understanding where such alignment might be lacking, which lines of communication are the most effective, and how key performance indicators can be revised to deal with the unique challenges being faced.

**Motivating teams and individuals with daily recognition and rewards**

Dealing with a workforce which is either 100% remote or split between remote and office [working](https://www.financedigest.com/it-departments-getting-a-bad-rap-over-remote-working.html "IT DEPARTMENTS GETTING A BAD RAP OVER REMOTE WORKING") brings new challenges to leaders and managers seeking to keep their staff inspired and motivated. For entirely remote workforces, effective internal [communications tools are essential](https://www.financedigest.com/business-texting-an-essential-communication-tool.html "Business Texting: An Essential Communication Tool") for keeping these employees alert to their responsibilities and motivated to perform at the top of their game, and workforces facing geographical fragmentation also require consistent communication methods to ensure alignment.

To this end, performance management tools which put recognition at the forefront help cultivate a culture in which employees are visibly appreciated for their [hard work](https://www.financedigest.com/uk-pm-sunaks-office-says-the-hard-work-begins-now35794.html "UK PM Sunak’s office says ‘the hard work begins now’"), tracking their ongoing performance individually and within teams so that rewards can be offered in a timely manner. Manager-to-peer recognition can be accompanied with peer-to-peer recognition, and employee achievements can be logged and tracked in your performance [management software](https://www.financedigest.com/document-management-software-market-to-expand-at-a-value-cagr-of-12-3.html "Document Management Software Market to expand at a value CAGR of 12.3%"), whether this is related to high sales performance, effective management and resolution of a specific problem, or the completion of an ambitious goal.

This [data has an additional benefit to employers looking to spot new talents and improve their employees’ overall skill sets](https://www.financedigest.com/byd-set-to-be-chinas-top-selling-car-brand-for-nov-tesla-gains-data.html "BYD set to be China’s top-selling car brand for Nov, Tesla gains -data"). While an employee might possess such [skills as communication, flexibility, leadership and great time management, regular feedback combined with an all-encompassing process of recognition can bring a spotlight onto skills and expertise managers](https://www.financedigest.com/fine-tuning-your-money-management-skills-today.html "Fine-tuning your money management skills today") and HR leaders might otherwise overlook. Running this data through performance management tools not only allows you to keep track of your employees’ skills, it can also illuminate [members of staff](https://www.financedigest.com/gumgum-appoints-new-staff-members-across-germany.html "GumGum appoints new staff members across Germany") who might be better suited on a different project, or working in a different department.

By allowing employees to [receive recognition](https://www.financedigest.com/adnami-to-receive-six-figure-sum-of-investment-from-danish-government-in-recognition-of-its-pioneering-technology-and-strategy.html "Adnami to receive six-figure sum of investment from Danish government in recognition of its pioneering technology and strategy") on a daily basis via a performance management app which can be accessed on mobile devices, managers needn’t worry about being unable to communicate this much-needed positive reinforcement to remote workers who might be away from their home office at unusual times. And with everyone in the company granted the same access to these tools, celebrating achievements can be done instantaneously, strengthening your company’s culture and [bringing teams and individuals closer together](https://www.financedigest.com/impact-com-announces-partnerships-experience-event-ipx-bringing-together-all-players-in-the-partnership-economy-and-featuring-special-guest-trevor-noah.html "impact.com Announces Partnerships Experience Event, iPX, Bringing Together All Players in the Partnership Economy and Featuring Special Guest Trevor Noah"), regardless of distance and geographic divide.


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