# Prioritising employee wellbeing in finance firms through learning and development
Author:  Pal Sinha, Barnali 
Author URL: https://financedigest.com/author/pal-sinha-barnali
Published: 2022-01-25
Category: BUSINESS
Category URL: https://financedigest.com/category/business
Meta Title: 2022: Seizing Growth Opportunities in Financial Services
Meta Description: Discover how the financial services industry is gearing up for growth in 2022, with increased training and development budgets, tailored programmes, and a
URL: https://financedigest.com/prioritising-employee-wellbeing-in-finance-firms-through-learning-and-developmenthtml

**_By Juliane Sterzl, SVP EMEA at_ [_CoachHub_](https://coachhub.io/)**

Many of our lives are beginning to stabilise following an intense period of uncertainty during the pandemic. This makes 2022 an opportunity for lasting change, as we embark on a new year, full of endless possibilities for what can be achieved. In the financial services industry, less than 5% of learning and development professionals expect reduced growth this year – indicating that expansion for many firms is on the horizon. With this growth comes the need to focus on training and development opportunities for [employees as they seek to deal](https://www.financedigest.com/how-to-deal-with-challenging-employees.html "How to Deal With Challenging Employees?") with vast amounts of change in their organisations.

Research from [CoachHub](https://resources.coachhub.io/global-hr-survey-people-development-for-business-growth) revealed some interesting truths. 93% of HR leaders in [financial services will be working](https://www.financedigest.com/turning-a-blind-eye-wont-work-for-financial-firms-as-the-fca-tightens-its-grip.html "TURNING A BLIND EYE WON’T WORK FOR FINANCIAL FIRMS AS THE FCA TIGHTENS ITS GRIP") with increased training and development budgets this year. However, a larger budget does not immediately result in an [improved training offering](https://www.financedigest.com/improving-customer-experience-through-broadening-your-mobile-offering.html "Improving customer experience through broadening your mobile offering"). Employers need to work diligently to understand the complex needs of their workforce amid this period of [change and provide](https://www.financedigest.com/can-covid-19-provide-opportunities-to-change-stakeholder-relationships-for-good.html "Can Covid-19 provide opportunities to change stakeholder relationships for good?") a learning and development programme that is tailored to their unique needs, or risk becoming less competitive in a rapidly moving industry.

**A [modern approach](https://www.financedigest.com/graphic-design-artwork-a-modern-approach.html "Graphic Design Artwork – A Modern Approach") to learning and development**

The current approach to learning and development in many finance firms has been deemed insufficient by those working in the field. [63%](https://resources.coachhub.io/global-hr-survey-people-development-for-business-growth) of professionals in charge of learning and development in their financial services firms believe that employee training and development is sufficiently discussed in the company. However, employees disagree. Over three-quarters (77%) of learning and development [leaders in the industry have been told by employees](https://www.financedigest.com/3-impactful-ways-that-leaders-can-contribute-to-the-independent-development-of-their-employees.html "3 Impactful Ways that Leaders Can Contribute to the Independent Development of Their Employees") that they do not receive enough training and development opportunities to keep up with a fast-paced industry.

These statistics show a [clear disconnect between the quality](https://www.financedigest.com/new-ozone-study-demonstrates-clear-link-between-quality-of-attention-to-content-and-quality-of-attention-to-accompanying-ads.html "NEW OZONE STUDY DEMONSTRATES CLEAR LINK BETWEEN QUALITY OF ATTENTION TO CONTENT AND QUALITY OF ATTENTION TO ACCOMPANYING ADS") of learning and development programmes as seen by those who implement them, and what is experienced by workers. As a result, training initiatives are unlikely to be fulfilling the needs of staff. In an industry that is characterised by burnout resulting from long hours, motivating employees to do their best work, as well as prioritising their training [needs is critical for improving](https://www.financedigest.com/what-needs-to-happen-to-improve-the-landscape-for-smes-trying-to-access-finance-options-in-the-uk.html "What needs to happen to improve the landscape for SMEs trying to access finance options in the UK") employee wellbeing.

Only [39%](https://resources.coachhub.io/global-hr-survey-people-development-for-business-growth) of learning and development professionals provided extra training on how to deal with burnout, and only 14% for handling feelings of uncertainty. These figures indicate that both the amount of training and its [quality are not on par with what employees](https://www.financedigest.com/voice-quality-matters-quarter-of-employees-working-from-home-still-experiencing-regular-connectivity-issues.html "Voice Quality Matters: Quarter of Employees Working From Home Still Experiencing Regular Connectivity Issues") expect. Employers must be certain of the [needs of their workforce](https://www.financedigest.com/tech-awakening-needed-across-uk-workforce.html "Tech awakening needed across UK workforce") and make an effort to offer training that aligns with them, or risk losing employees.

[**Setting our sights on positive change**](https://www.financedigest.com/eurozone-equity-rally-remains-on-but-ecb-set-to-change-monetary-policys-direction-of-travel.html "Eurozone equity rally remains on – but ECB set to change monetary policy’s direction of travel")

As we move into the new year, we must shift our thinking to individual employees and what they [need to thrive](https://www.financedigest.com/10-secrets-every-entrepreneur-needs-to-thrive-in-2023.html "10 Secrets Every Entrepreneur Needs to Thrive in 2023"). Designing and implementing a programme that suits everyone can seem like a daunting task, especially in large corporations with a large number of employees who [hold diverse](https://www.financedigest.com/holding-a-mirror-up-to-the-finance-industry-on-diversity-equity-inclusion-dei.html "Holding a mirror up to the finance industry on Diversity, Equity & Inclusion (DEI)") skillsets and varying job responsibilities. But taking the [time to focus on this will certainly pay off in the long run and might not be as complicated](https://www.financedigest.com/sun-realm-switches-complicated-spreadsheet-reporting-for-ground-breaking-insight-solution-generating-time-savings-of-over-30.html "Sun Realm switches complicated spreadsheet reporting for ground breaking Insight solution generating time savings of over 30%") as you would expect.

While impossible to hold one-to-ones with each individual employee, setting a sole point of contact for them to discuss issues of [personal and professional development will go a long way](https://www.financedigest.com/five-ways-to-keep-your-personal-data-safe-from-hackers.html "Five ways to keep your personal data safe from hackers") towards fighting burnout, and motivating them to reach their objectives. 9 out of 10 people find increased meaning in their work after a coaching session, which makes them more productive and able to focus on their personal [wellbeing through boosting](https://www.financedigest.com/why-investing-in-wellbeing-can-boost-your-bottom-line.html "Why investing in wellbeing can boost your bottom line") their self-confidence.

In the new year, financial [leaders should take advantage of the opportunity](https://www.financedigest.com/how-finance-leaders-can-turn-the-inflation-challenge-into-opportunity.html "How finance leaders can turn the inflation challenge into opportunity") to energise their workforce by incorporating individualised approaches to training and development, such as workplace coaching, in their organisations. Following a challenging two years, a renewed focus on personalised learning will bring a much-needed [boost to productivity](https://www.financedigest.com/4-tips-for-creating-a-calm-workspace-to-boost-productivity.html "4 tips for creating a calm workspace to boost productivity") and employee wellbeing, permitting organisations to set their sights on reaching new objectives during this period of immense growth.


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