# Norwegians can now pay their bills via Facebook Messenger
Author:  Pal Sinha, Barnali 
Author URL: https://financedigest.com/author/pal-sinha-barnali
Published: 2017-11-30
Category: NEWS
Category URL: https://financedigest.com/category/news
Meta Title: Nordea Launches First Nordic Bank Service on Facebook
Meta Description: Pay Norwegian bills securely and easily in Facebook Messenger with Nordea's new automated service. Banking made convenient, anytime, anywhere.
URL: https://financedigest.com/norwegians-can-now-pay-their-bills-via-facebook-messengerhtml

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**Nordea launches the first Nordic bank service via Facebook Messenger. Powered by Nets, it initially allows for payment of Norwegian bills via an e-invoice in Facebook Messenger – anytime and anywhere.**

“Paying bills has never been a fun task,” says John Sætre, Head of Consumer Market Services, Nordea Norway. “Now, we are making it very easy for our customers to pay their bills via a platform that many of them are already active on.”

The service is fully automated and the [payment is initiated via an online](https://www.financedigest.com/online-payment-gateway-market-to-witness-a-cagr-of-10-3.html "Online Payment Gateway Market to witness a CAGR of 10.3%") dialogue with a chatbot in Facebook Messenger.

Making payments in Facebook Messenger is a [secure solution](https://www.financedigest.com/securing-financial-institutions-with-the-help-of-pam-solutions.html "Securing financial institutions with the help of PAM solutions"). [Customers first enroll via their Bank-ID and afterwards use the PIN they have created for mobile banking](https://www.financedigest.com/how-close-can-banks-get-to-their-customers.html "How close can banks get to their customers?"). Users can easily confirm, view or change their outstanding e-invoices in Facebook Messenger too.

“This is a new way for [customers to pay](https://www.financedigest.com/uks-nationwide-to-pay-340-million-pounds-to-customers-after-profit-leap.html "UK’s Nationwide to pay 340 million pounds to customers after profit leap"), and if customers respond positively it will be natural for us develop this further,” adds John Sætre. “With this service, Nordea wants to make [banking easier for customers](https://www.financedigest.com/strong-customer-authentication-must-be-adopted-to-make-open-banking-a-success.html "Strong Customer Authentication must be adopted to make open banking a Success"). Now, they can pay their e-invoices at anytime and from anywhere, without leaving their favourite [social media](https://www.financedigest.com/elon-musk-goes-viral-on-chinese-social-media-with-ancient-poem-post.html "Elon Musk goes viral on Chinese social media with ancient poem post") platform.”

This is a new channel and opportunity and, as before, [customers can still handle their e-invoices via their mobile and online banking applications- whichever they prefer](https://www.financedigest.com/walk-in-coolers-and-freezers-market-preference-for-customized-and-smart-machines-growing.html "Walk-in Coolers and Freezers Market: Preference for Customized and Smart Machines Growing").

“To contribute to the continued success and development of our e-invoicing service, it is important to us that we are available on all platforms,” adds Tom Scharning, Senior Vice President, Nets. “We [continually work to develop our solutions so they are available on the platforms where the consumers](https://www.financedigest.com/welding-consumables-market-continue-to-be-largest-product-segment-in-consumer-market.html "Welding Consumables Market Continue to be Largest Product Segment in Consumer Market") are.”


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