# MyFirmsApp Celebrates being Named a Finalist in BESMA’s Customer Service Team of the Year Award
Author:  Pal Sinha, Barnali 
Author URL: https://financedigest.com/author/pal-sinha-barnali
Published: 2018-09-14
Category: NEWS
Category URL: https://financedigest.com/category/news
Meta Title: MyFirmsApp named as finalist for British Excellence in
Meta Description: Join MyFirmsApp in celebrating their nomination for the prestigious British Excellence in Sales Management Awards. Recognised for top-tier customer service.
URL: https://financedigest.com/myfirmsapp-celebrates-being-named-a-finalist-in-besmas-customer-service-team-of-the-year-awardhtml

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_‘The standard of entries is formidable and the number of organisations striving for sales excellence is truly remarkable,’ Roger Bradburn, COO, Institute Sales Management, BESMA Awards_

> MyFirmsApp, the global number one developer of custom Apps for Accountants and Bookkeepers, is celebrating being named as a finalist for the first time the highly sought after British Excellence in Sales Management (BESMA) Awards.

The company has been shortlisted in the ‘Customer Service Team of the Year’ category.

Organised by the Institute of Sales Management, the BESMA awards are recognised as one of the sales [industry’s top](https://www.financedigest.com/automotive-chrome-trim-products-market-industry-analysis-and-detailed-profiles-of-top-industry-players.html "Automotive Chrome Trim Products Market: Industry Analysis and Detailed Profiles of top Industry Players") accolades with the standard of entries always exceptionally high. Roger Bradburn, COO, Institute Sales Management, described the standard of entries this year as ‘formidable’.

This is an important achievement for the MyFirmsApp team as being shortlisted for such a prestigious award helps to recognise the level of passion and dedication that underlies all its [interactions with the 1000 accountancy firms that have a custom](https://www.financedigest.com/ai-will-power-95-of-customer-interactions-by-2025.html "AI will power 95% of customer interactions by 2025") App developed by the company. Glen Herrington heads up the team and is committed to ensuring [customers receive excellent support and customer service with no ticket system or queues, 24 hours a day and enabling customers to communicate](https://www.financedigest.com/a-ccm-platform-is-crucial-to-your-customer-communication-plans-heres-why.html "A CCM platform is crucial to your customer communication plans: here’s why") any time in the way they want support.

Glen Herrington, Head of Sales and [Customer Success](https://www.financedigest.com/strong-customer-authentication-must-be-adopted-to-make-open-banking-a-success.html "Strong Customer Authentication must be adopted to make open banking a Success"), commented: “We couldn’t be more thrilled to be named as a finalist for such an outstanding Award. It is a real honour to [receive industry](https://www.financedigest.com/industrial-agitator-market-to-receive-overwhelming-hike-in-revenues-by-2027.html "Industrial Agitator Market to Receive Overwhelming Hike in Revenues By 2027 ") recognition for the support role we play in providing our customers with what we believe they want; great quality human help, assistance or advice 24 hours a day. It’s just one of the many things that sets MyFirmsApp apart from others in the accountancy [software market](https://www.financedigest.com/document-management-software-market-to-expand-at-a-value-cagr-of-12-3.html "Document Management Software Market to expand at a value CAGR of 12.3%") and customers love the fact that their queries are answered without having to endure a long wait.”

The BESMA Awards are in their 12[th](https://www.financedigest.com/lilium-aims-to-build-400-air-taxis-a-year-seek-grants.html "Lilium aims to build 400 air taxis a year, seek grants") year and they seek to reward the efforts of individual sales professionals and teams in driving company performance, as well as recognising the key role of sales in creating a thriving UK economy. The MyFirmsAppteam will find out if they have won the title of Customer [Service Team of the Year](https://www.financedigest.com/whats-in-store-for-2016-leading-online-trading-services-provider-easy-forex-reveals-predictions-for-the-new-year.html "WHAT’S IN STORE FOR 2016? LEADING ONLINE TRADING SERVICES PROVIDER EASY-FOREX REVEALS PREDICTIONS FOR THE NEW YEAR") at this year’s Awards ceremony, which is being held at the Grosvenor House Hotel, Park Lane, London on the 26th October. It is the [opportunity for the sales](https://www.financedigest.com/veterinary-suture-kit-market-will-generate-new-sales-opportunities-in-upcoming-year-says-fact-mr.html "Veterinary Suture Kit Market Will Generate New Sales Opportunities In Upcoming Year, Says Fact.MR") profession to come together for an evening of fun and celebration and to reflect on some of the fantastic achievements of the companies, teams and individuals in the sales profession and the overwhelmingly positive impact that the sales industry has on has on the business world and the people who work with in it.


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