# KPMG and Google Enter an Alliance to Help Organisations Transform Digital Experiences Author: Pal Sinha, Barnali Author URL: https://financedigest.com/author/pal-sinha-barnali Published: 2018-06-02 Category: NEWS Category URL: https://financedigest.com/category/news Meta Title: Transform Your Business with KPMG & Google Cloud Solutions Meta Description: Discover how KPMG and Google Cloud are combining resources to drive secure cloud computing, machine learning, and advanced analytics for enhanced customer URL: https://financedigest.com/kpmg-and-google-enter-an-alliance-to-help-organisations-transform-digital-experienceshtml ![undefined](https://prod.superblogcdn.com/site_cuid_cm5qst7v3003gwirgwqtxn8i8/images/fd020618-7-1-1736842665323-compressed.jpg) _New solutions combine Google Cloud’s security and artificial intelligence (AI) leadership with KPMG business acumen, industry knowledge and integration capability to enrich the customer experience and accelerate digital transformation._ **For Release – 31 May 2018** KPMG International today announced an [alliance](http://www.kpmg.com/us/google) with Google to help organisations transform their business and operating models with secure cloud computing, machine learning (ML), enterprise mobility and advanced analytics technologies. As part of the collaboration, KPMG is creating a portfolio of industry solutions built on Google Cloud Platform (GCP). KPMG member firms around the globe are currently [engaging with clients on solutions](https://www.financedigest.com/the-patient-engagement-solutions-market-to-grow-on-a-satisfactory-note.html "The Patient Engagement Solutions Market to grow on a satisfactory note") for financial services, insurance, healthcare, manufacturing, and retail, among other industries. These solutions, including customer service solutions, contract management, cyber security, regulatory compliance and business and process performance, will benefit from GCP’s trusted security, advanced [data analytics](https://www.financedigest.com/top-5-data-analytics-trends-for-2023.html "Top 5 Data Analytics Trends for 2023") and ML. Two KPMG solutions available now are [KPMG Intelligent Interactions](https://home.kpmg.com/us/en/home/insights/2018/05/kpmg-intelligent-interactions-google.html) for creating a differentiated customer experience, and the [General Data Protection Regulation](https://assets.kpmg.com/content/dam/kpmg/xx/pdf/2018/05/beyond-gdpr-compliance-with-kpmg-and-google.pdf) (GDPR) Assessment and Compliance solutions for managing customer data and privacy. “Organisations are seeing advanced technologies and natural language experiences as a key to transforming their businesses,” says Miriam Hernandez-Kakol, KPMG’s [Global Leader](https://www.financedigest.com/cavai-global-leader-in-conversational-advertising-announces-innovative-launch-of-conversational-video-to-maximise-engagement-and-impact.html "Cavai, global leader in conversational Advertising, announces innovative launch of conversational video to maximise engagement and impact") for Customer & Operations and Executive Sponsor for the Google Alliance. “KPMG is creating data-driven solutions that harness Google Cloud technology, including machine learning, to help our member firm clients advance [business strategies](https://www.financedigest.com/fortified-dairy-products-market-outlook-cover-new-business-strategy-with-upcoming-opportunity-2022-to-2032.html "Fortified Dairy Products Market Outlook Cover New Business Strategy with Upcoming Opportunity 2022 to 2032") and deliver unrivalled digital experiences.” “Our alliance with KPMG helps customers across industries benefit from the advantages of Google Cloud, including our advanced security, data analytics and machine learning capabilities, to solve [real business](https://www.financedigest.com/the-real-potential-of-web-3-0-and-blockchain-for-business.html "The Real Potential of Web 3.0 and Blockchain for Business") challenges,” says Tariq Shaukat, President, Partners and Industry Platforms, Google Cloud. “We’re [working alongside KPMG to develop](https://www.financedigest.com/property-development-exit-loans-what-they-are-how-they-work.html "Property Development Exit Loans: What They Are, How They Work") new solutions that help enable customers to actively participate in the ideation and creation of their own solutions.” KPMG’s business acumen, industry knowledge, and business process consulting help member [firm clients understand how to integrate ML technology](https://www.financedigest.com/technology-trends-heat-up-for-financial-firms.html "Technology trends heat up for financial firms"). Combining this experience with Google Cloud’s pre-trained ML models, made accessible via application programming interfaces (APIs), streamlines new [product development](https://www.financedigest.com/tire-recycling-downstream-products-market-to-observe-strong-development-by-2019-2027.html "Tire Recycling Downstream Products Market to Observe Strong Development by 2019-2027"), where clients do not need to build and train their own models. KPMG also [provides ML models that can be quickly customised using Google Cloud](https://www.financedigest.com/french-cloud-provider-ovh-lines-up-diesel-generators-to-offset-potential-power-cuts.html "French cloud provider OVH lines up diesel generators to offset potential power cuts") Machine Learning Engine. The alliance allows member firm clients to take advantage of GCP-based solutions as part of the [KPMG Ignite](https://info.kpmg.us/artificial-intelligence.html) portfolio of AI capabilities, KPMG’s Centre of Excellence for Data & Analytics and Intelligent Automation, and KPMG’s 65 Google Cloud certified consultants. The centre has established a KPMG GCP ‘lab’ to foster experimentation and collaboration with [Google Cloud on client](https://www.financedigest.com/impact-com-closes-2021-with-new-google-pay-integration-150m-in-funding-and-51-increase-in-clients-yoy.html "impact.com closes 2021 with new Google Pay integration, 0M in funding and 51% increase in clients YoY") use cases. **KPMG Intelligent Interactions** One of the first available solution offerings under the alliance is KPMG’s Intelligent Interactions, part of [KPMG’s Connected Enterprise](https://advisory.kpmg.us/managementconsulting/function/sales-and-marketing/connected-enterprise.html) portfolio. The [solution automates and enhances customer](https://www.financedigest.com/why-no-code-beats-custom-software-and-turnkey-solutions-for-business-automation.html "Why no-code beats custom software and turnkey solutions for business automation") interactions by using ML technology, including Google Cloud Speech-to-Text and Translate APIs, to determine sentiment and intent. KPMG Intelligent Interactions links with other intelligent automation (IA) technologies, such as [robotic process automation](https://www.financedigest.com/the-implantable-biomaterials-market-to-move-ahead-on-rpa-robotic-process-automation.html "The Implantable Biomaterials Market to move ahead on RPA (Robotic Process Automation)") (RPA), to help clients automate customer responses and redesign business processes. For example, voice automation—with capabilities to understand, translate, and identify sentiment and intent—can augment interactions with customers. [Virtual assistants](https://www.financedigest.com/virtual-assistance-to-pave-the-way-for-pain-management-devices-market.html "Virtual assistance to pave the way for Pain Management Devices Market") — built with Google Cloud ML language capabilities, including DialogFlow, Speech APIs, and Translate APIs—can anticipate customer needs based on predefined triggers. **GDPR Assessment and** [Compliance solutions](https://www.financedigest.com/compliance-and-traceability-solution-market-growth-future-prospects-and-competitive-analysis-2015-to-2025.html "Compliance and Traceability Solution Market Growth, Future Prospects And Competitive Analysis 2015 to 2025") To help member firm clients build and execute a new vision for customer data management beyond compliance, KPMG teams offer purpose-built solutions that assist clients with the challenges of GDPR compliance while helping lay the foundation for a [strong data](https://www.financedigest.com/global-shares-slide-dollar-gains-as-rates-rise-on-strong-data.html "Global shares slide, dollar gains as rates rise on strong data") management and privacy strategy. The solutions combine KPMG’s domain, regulation, customer analytics, enterprise data strategy and compliance knowledge with Google’s ML-based [cloud technology, data management and advanced analytics products to deliver a sustainable platform with single customer views, legal and compliance support, end-to-end modelling platforms, cloud data warehousing and a secure](https://www.financedigest.com/cloud-security-and-the-department-of-go.html "Cloud security and the ‘department of go’") data infrastructure. The solutions help reduce the costs associated with ongoing compliance, streamline compliance efforts, enable data-driven [customer service](https://www.financedigest.com/transforming-to-customer-centric-service-in-financial-services.html "Transforming to customer centric service in Financial Services") improvements and support analytics-powered processing. For more information, visit [kpmg.com/us/google](http://www.kpmg.com/us/google). --- This blog is powered by Superblog. 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