# Interview with Shruti Rai
Author:  Pal Sinha, Barnali 
Author URL: https://financedigest.com/author/pal-sinha-barnali
Published: 2021-03-08
Category: BUSINESS
Category URL: https://financedigest.com/category/business
Meta Title: Meet the Co-Founder of Novus: Championing Sustainable Banking
Meta Description: Discover the inspiring journey behind the new sustainable banking app, Novus, and how a passion for positive impact and purpose-driven shopping led to its
URL: https://financedigest.com/interview-with-shruti-raihtml

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Chief Growth Officer and a Co-Founder at Novus, the new sustainable banking app making it easy to generate positive impact from everyday purchases.

**What inspired you to get involved with co-founding Novus?**

I met Hris (pronounced Chris!) when I was still working at my previous company and not only was the idea of the app itself inspiring, but the team that was building it. I am driven and energised by the people around me and seeing the enthusiasm of the team to use payments as an actual force for good in this [world made](https://www.financedigest.com/in-a-stadium-of-their-own-migrant-workers-say-their-sweat-made-world-cup-happen.html "In a stadium of their own, migrant workers say their sweat made World Cup happen") me quit everything and get on board with Novus.

**What was your most insightful/inspiring experience in your career pre-Novus?**

During my time at another Fintech start-up, Remitly, [seeing the impact that a financial app can have on the well-being of individuals and families around the world](https://www.financedigest.com/in-u-turn-iea-sees-world-weathering-lost-russian-oil-supply.html "In U-turn, IEA sees world weathering lost Russian oil supply") was the most inspiring part. Fintech or financial services is considered boring and [functional](https://www.financedigest.com/easing-the-burden-of-data-overwhelm-in-finance-functions.html "Easing the burden of data overwhelm in finance functions") in its essence, but the reality is that no matter where you live in the world, you have to deal with financial systems to live your life. Your financial well-being is almost directly related to your mental well-being and that’s what makes me continue to stay in the fintech industry, because the [impact potential](https://www.financedigest.com/future-market-insightss-detailed-report-on-cat-litter-market-offers-projections-of-potential-impact-of-corona-virus-outbreak.html "Future Market Insights’s Detailed Report on Cat Litter Market Offers Projections of Potential Impact of Corona Virus Outbreak") is just huge.

**How has the last 12 months affected your plans and** [goals for the business?](https://www.financedigest.com/business-goals-vs-business-purpose-and-how-to-combine-them-for-success.html "Business Goals vs Business Purpose and how to combine them for success")

With COVID hitting and also with [growing awareness](https://www.financedigest.com/demand-for-automotive-radiator-market-driven-by-shifting-consumer-perceptions-and-growing-awareness.html "Demand for Automotive Radiator Market Driven by Shifting Consumer Perceptions and Growing Awareness") about how big companies have been careless and sometimes exploitative in the usage of resources, there has been a growing sentiment (especially in the UK) about shopping more sustainably. We have been driven by convenience – same day deliveries, quick car waiting to pick us up within 5 minutes – but I think [COVID has made](https://www.financedigest.com/covid-19-has-made-your-customer-accounts-more-valuable.html "Covid-19 has made your customer accounts more valuable") people realise that convenience is not the factor we should optimise for. I see a lot of support for local businesses in my area and [shopping habits changing](https://www.financedigest.com/how-brands-can-adapt-marketing-tactics-to-better-suit-customers-changing-shopping-habits.html "How brands can adapt marketing tactics to better suit customers’ changing shopping habits") from convenience to being more purpose driven.

**How does it feel to be a female in this sector? Are you taken seriously?**

I have personally been lucky enough to have great male mentors. Fintech is very male skewed, especially in the non-marketing functions like product, [business development](https://www.financedigest.com/covid-19-makes-the-case-for-technology-and-automation-for-business-development-in-professional-services.html "Covid-19 Makes the Case for Technology and Automation for Business Development in Professional Services"), executive leadership levels and so on. I had to learn early in my career that I would [need to change](https://www.financedigest.com/a-mindset-change-is-needed-in-the-financial-services-industry.html "A mindset change is needed in the financial services industry") some of my behaviour to succeed in a male dominated environment – like speaking up, not letting “mansplaining” happen, asking for more work, pay raises, etc. I was able to do that, but I did see some of my other female counterparts in the fintech world struggle with their male counterparts. Now I have a 7-month-old daughter and I hope that by the time she is [ready to go out and face the world](https://www.financedigest.com/australian-mayor-readies-worlds-first-defamation-lawsuit-over-chatgpt-content.html "Australian mayor readies world’s first defamation lawsuit over ChatGPT content"), there will be enough gender diversity in all sections of the economy, so she doesn’t have to change her behaviour just to fit in.

**Do you think there is more room for [female founders](https://www.financedigest.com/female-founders-still-struggle-to-get-funded-time-to-rip-up-the-old-rulebook.html "Female Founders Still Struggle to Get Funded: Time To Rip Up The Old Rulebook") in this industry?**

There is – and women are killing it whenever they are given the opportunity – the recent Bumble IPO is testament to that. There are several [trends emerging](https://www.financedigest.com/optical-satellite-communication-market-emerging-trends-to-boost-the-global-revenue-growth-discussed-in-a-new-market-research-report-by-tmr.html "Optical Satellite Communication Market – Emerging Trends to Boost the Global Revenue Growth Discussed in a New Market Research Report by TMR") such as growing VC interest in female led start-ups and products built for females that should see improvements in the number of start-ups that are currently female founded.

![Shruti Rai](https://prod.superblogcdn.com/site_cuid_cm5qst7v3003gwirgwqtxn8i8/images/shruti-rai-450x572-1736838535721-compressed.jpg)

Shruti Rai

**How do you feel you can inspire confidence in women who want to follow your career path but feel it is too male dominated? What would you tell them/how would you encourage them?**

I am personally a strong proponent of coaching and mentoring because I learnt a lot that way. The confidence of quitting a stable [job](https://www.financedigest.com/best-paying-jobs-in-metal-fabrication.html "Best paying jobs in metal fabrication") and taking a pay cut with a child and mortgage to pay wouldn’t have been possible without a strong mentor network. My advice to any woman would be to not listen to anyone around them who tells them that [life will be difficult in a male dominated industry](https://www.financedigest.com/n95-masks-market-rapid-expansion-of-the-life-science-industry-is-anticipated-to-drive-the-global-market.html "N95 Masks Market: Rapid Expansion of the Life Science Industry is Anticipated to Drive the Global Market"). We are in the [social media](https://www.financedigest.com/yoono-discuss-the-importance-of-social-media-checks.html "Yoono discuss The Importance of Social Media Checks") world now where it is a lot easier to speak up and find support on issues of gender discrimination. There are also a lot of men now showing support, so you will find your place! Personally, I am 100% focused on having a 50/50 male/female ratio in the company. At Novus, we are partnering with Gradfuel to hire some great young talent; we are looking for amazing females to come and join our start-up.

**How do you think companies are approaching diversity and inclusion, especially on the topic of gender?** It’s great that companies now have objectives to drive a better male/female balance but in my experience, to be genuinely inclusive, we need to first empower current employees and put more grassroot effort in to attracting fresh talent and training them to be successful. At Novus we are looking forward to utilising programmes like the kick-starter scheme to give young grads (especially females) the [opportunity to kick-start their fintech start-up](https://www.financedigest.com/how-partnerships-between-fintech-start-ups-and-traditional-banks-herald-a-brave-new-world-of-opportunity.html "How partnerships between FinTech start-ups and traditional banks herald a brave new world of opportunity") journey.

**The Novus company vision is to become the [Super App](https://www.financedigest.com/community-fintech-11onze-to-launch-el-canut-a-super-app-offering-universal-banking-accounts-and-digital-debit-cards.html "Community fintech 11Onze to launch – EL CANUT – a super APP offering universal banking accounts and digital debit cards") for the growing conscious consumer segment – to promote, inspire and create meaningful change in the world. Where do you hope the business will be in 12 months’ time?**

In 12 months, we hope to add new features in the financial [services](https://www.financedigest.com/how-advanced-self-service-technologies-are-changing-the-face-of-finance.html "How Advanced Self-Service Technologies are Changing the Face of Finance") and also expand internationally to get more users. Also, I am personally looking forward to hearing from our first users – we have thousands on the [waiting list](https://www.financedigest.com/britain-launches-plan-to-ease-doctor-waiting-lists.html "Britain launches plan to ease doctor waiting lists") – on how we can make our product more suited to their needs and enable them to live a more sustainable life.

**What sort of impact do you think it will have?**

At its core, Novus gives to different causes on behalf of the users that use the card. American Express reward their customers with points to buy more stuff, but in the case of Novus, the rewards help you give back in the form of [impact points that fund](https://www.financedigest.com/ubs-clients-raise-650-million-for-biggest-yet-biotech-impact-fund.html "UBS clients raise 0 million for biggest yet biotech impact fund") meals, education for those in need, to plant trees, contribute to ocean cleaning and so much more. We work closely with NGOs in each of these categories and [hope to share](https://www.financedigest.com/european-shares-rally-as-china-stimulus-lifts-recovery-hopes.html "European shares rally as China stimulus lifts recovery hopes") as much information as possible with our user base when we go live.

**Do you think it will change people’s perception of the typical** [digital bank?](https://www.financedigest.com/key-considerations-for-building-an-inclusive-digital-banking-experience-fit-for-the-future.html "Key considerations for building an inclusive Digital Banking Experience fit for the Future")

We hope so. We hope that COVID has put a light on the loopholes of the current [digital banking](https://www.financedigest.com/people-need-people-humanising-the-digital-banking-experience.html "People need People – Humanising the digital banking experience") model and the reliance of just one stream of revenue (FX) to operate. Also we think that the current banks are doing well in digitising a more traditional banking experience, but now is the next phase in the [digital banking evolution for financial services](https://www.financedigest.com/major-myths-and-questions-holding-banking-and-financial-services-back-from-full-digital-id-adoption.html "Major myths and questions holding banking and financial services back from full digital ID adoption").

**On a personal level and away from the potential of Novus, what do you do to contribute to the wellbeing of the planet?**

I come from a country where electricity and water are not a 24/7 commodity. So I follow what I was taught growing up (and David Attenborough agrees) that we need to minimise the [usage of energy and reduce](https://www.financedigest.com/britains-ofgem-to-urge-public-to-reduce-energy-usage-ft.html "Britain’s Ofgem to urge public to reduce energy usage – FT") demand – for example, switch off the lights and appliances that don’t need to be on constantly, turn off the tap when you don’t need it running (for example while brushing your teeth), re-use jars to reduce plastic waste and use solar energy for outdoor lighting etc.


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