# Instagram fixes bug that triggered hours-long outage
Author:  Pal Sinha, Barnali 
Author URL: https://financedigest.com/author/pal-sinha-barnali
Published: 2022-11-01
Category: NEWS
Category URL: https://financedigest.com/category/news
Meta Title: Instagram fixes bug causing account suspensions and follower
Meta Description: Instagram resolved a software bug causing account access issues, including suspensions and follower number changes. Meta Platforms Inc-owned platform back to
URL: https://financedigest.com/instagram-fixes-bug-that-triggered-hours-long-outagehtml

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(Reuters) -Instagram said on Monday it had fixed a software bug that prevented thousands of users from accessing the photo-sharing platform for about eight hours and led to complaints of accounts being suspended.

“We’ve resolved this bug now – it was causing people in different parts of the world to have issues accessing their accounts and caused a temporary change for some in number of followers,” Meta Platforms Inc-owned Instagram said in a tweet on Monday.

A spokesperson for Instagram did not comment on suspension of accounts. Several Instagram users had tweeted that they were asked for email IDs and [phone numbers](https://www.financedigest.com/your-phone-number-on-google-search-giant-now-takes-removal-demands.html "Your phone number on Google? Search giant now takes removal demands") to access their suspended account.

From over 7,500 reports at 10:09 ET on outage-tracking website Downdetector, the number of [user reports](https://www.financedigest.com/cma-report-looks-to-interventions-to-help-overdraft-users.html "CMA REPORT LOOKS TO INTERVENTIONS TO HELP OVERDRAFT USERS") declined to nearly 500 around 6 PM ET.

Downdetector collates [status reports](https://www.financedigest.com/diabetic-foot-ulcers-and-pressure-ulcers-market-revenue-status-and-outlook-2016-2024-detailed-in-new-research-report.html "Diabetic Foot Ulcers and Pressure Ulcers Market Revenue Status and Outlook 2016-2024 Detailed in New Research Report") from a number of sources including user-submitted errors on its platform. The outage may be affecting a much larger number of users.Shares of [Meta closed down 6.1% amid](https://www.financedigest.com/meta-to-wind-down-nfts-on-platforms-amid-crypto-bust.html "Meta to wind down NFTs on platforms amid crypto bust") a wider selloff in stock markets.

(Reporting by Tiyashi Datta and Chavi Mehta in Bengaluru; Editing by Krishna Chandra Eluri, Arun Koyyur and Anil D’Silva)


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