# ID Finance transforms customer authentication with behavioural biometrics
Author:  Pal Sinha, Barnali 
Author URL: https://financedigest.com/author/pal-sinha-barnali
Published: 2018-02-28
Category: NEWS
Category URL: https://financedigest.com/category/news
Meta Title: ID Finance Implements Behavioural Biometrics for Fraud
Meta Description: Discover how ID Finance is using behavioural biometrics to enhance security, boost loan approvals, and protect against fraud in emerging markets.
URL: https://financedigest.com/id-finance-transforms-customer-authentication-with-behavioural-biometricshtml

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ID Finance, the emerging markets fintech company, is incorporating behavioural biometrics into its AI-based fraud scoring engine to eliminate fraud, boost loan approvals and reduce the incidence of non-performing loans.

The behavioural biometrics system studies the unique typing and behavioural patterns users display during the loan application process to capture a range of patterns. These include mouse movements, to how fingers interact with a keyboard. The biometrics record patterns such typing speed, typos, flight time between keys, keystroke depressions, as well as the patterns from actual input.

“The six-month pilot of our behavioural biometrics system has shown enormous potential. It works by learning and understanding borrowers’ interactions with keyboards. And it uses these movements to establish a user’s unique pattern of behaviour as a basis of authentication,” explains Ekaterina Kazak, [Chief Risk Officer](https://www.financedigest.com/future-market-insights-appoints-aditi-basu-as-chief-marketing-officer.html "Future Market Insights Appoints Aditi Basu as Chief Marketing Officer"), ID Finance.

“Any deviation from normal usage patterns will raise a [red flag](https://www.financedigest.com/finance-brokers-bank-on-red-flag-alert-to-help-beat-fraud.html "FINANCE BROKERS BANK ON RED FLAG ALERT TO HELP BEAT FRAUD") even if a user’s password and username have been input correctly. Behaviour patterns cannot be faked and behavioural [biometrics](https://www.financedigest.com/how-behavioural-biometrics-can-help-financial-organisations-tackle-complex-ato.html "How behavioural biometrics can help financial organisations tackle complex ATO") offers one of the strongest forms of authentication. We are even considering replacing user passwords with this data,” continues Kazak.

The behavioural biometrics [system was developed](https://www.financedigest.com/dynamic-positioning-system-market-notable-developments-geographical-outlook.html "Dynamic Positioning System Market: Notable Developments & Geographical Outlook") in-house by ID Finance’s team of data scientists, risk analysts and developers. The pilot program operated at an accuracy level of 97.6 per cent and has now been [rolled out to all seven markets](https://www.financedigest.com/standard-chartered-rolls-out-digital-bank-in-hot-singapore-market.html "Standard Chartered rolls out digital bank in hot Singapore market") of operation. Over time ID Finance [expects the accuracy level to increase as the system](https://www.financedigest.com/telecom-tower-power-system-market-is-expected-to-reach-us6-7-bn-by-2031.html "Telecom Tower Power System Market is expected to reach US.7 Bn by 2031.") gathers more data and continues to learn about its users.

ID Finance is also working on developing the [technology to extend the system to cover mobile keypads and touchscreen devices](https://www.financedigest.com/the-medical-device-technologies-market-to-stick-around-based-on-organic-expansion.html "The Medical Device Technologies Market to stick around based on organic expansion"). It will capture patterns on such as the amount of pressure applied to the screen and how quickly fingers swipe and type.

Boris Batine, co-founder and CEO, ID Finance comments: “We are always looking at ways to minimise risk. Our biometrics [system has simplified the loan approvals process](https://www.financedigest.com/persistence-innovation-to-replenish-the-tissue-processing-system-market.html "Persistence Innovation To Replenish The Tissue Processing System Market") without compromising on security and in fact, stops crime before it happens. The increased [security has strengthened our relationships with customers and as the technology](https://www.financedigest.com/how-open-source-technology-is-securing-the-future-of-financial-services.html "How open-source technology is securing the future of financial services") is passive, there has been no impact on the customer experience.”

Across all of ID Finance’s businesses the financial impact of the behavioural biometrics tool is an estimated $2.8m for 2018 based on preliminary results of the pilot and company [growth projections](https://www.financedigest.com/lightweight-compact-wheel-loader-market-are-projected-to-total-us-1-64-bn-by-2022-exhibiting-growth-at-2-7-cagr-over-the-forecast-period-2022-2030.html "Lightweight Compact Wheel Loader Market are projected to total US$ 1.64 Bn by 2022, exhibiting growth at 2.7% CAGR over the forecast period 2022-2030").

Analysts at market research company Technavio forecast that the global behavioral biometric market will [grow at a compound annual growth rate](https://www.financedigest.com/automotive-gas-charged-shock-absorbers-market-worth-will-reach-us-2-9-bn-in-2021-grow-at-overall-compound-annual-growth-rate-cagr-of-5-0-between-2021-and-2031.html "Automotive Gas Charged Shock Absorbers Market worth will reach US$ 2.9 Bn in 2021, grow at overall compound annual growth rate (CAGR) of 5.0% between 2021 and 2031") of 17.34% between 2016 and 2020.


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