# How HSCN will change the game for public sector software providers
Author:  Pal Sinha, Barnali 
Author URL: https://financedigest.com/author/pal-sinha-barnali
Published: 2017-04-03
Category: TECHNOLOGY
Category URL: https://financedigest.com/category/technology
Meta Title: HSCN: Revolutionising Public Sector Connectivity
Meta Description: Discover how the new Health &amp; Social Care Network is revolutionising the public sector, enhancing efficiency and breaking down silos for a more integrated
Tags: featured
Tag URLs: featured (https://financedigest.com/tag/featured)
URL: https://financedigest.com/how-hscn-will-change-the-game-for-public-sector-software-providershtml

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_Mark Hall, public sector director at_ [_Redcentric_](http://www.redcentricplc.com)

For years, there has been a perception within the public sector that cloud computing is more of a danger than a tool to increase efficiency levels. The greatest concern has been the security of hosting sensitive data remotely and the resultant impact downtime would have on departments.

However, as time goes by, attitudes towards cloud computing in the public sector are changing and more bodies are accepting the vast benefits it can have on their daily processes. This is due to a combination of elements. People now continuously use [cloud services](https://www.financedigest.com/oracle-beats-quarterly-revenue-estimates-on-cloud-services-demand.html "Oracle beats quarterly revenue estimates on cloud services demand") in the home and are therefore much more open to doing so in a work environment. Simultaneously, the public [sector has realised the vast number of silos present are negatively impacting consumer experiences and this is a key driving](https://www.financedigest.com/whats-driving-consumer-opinion-in-the-insurance-sector.html "What’s driving consumer opinion in the Insurance Sector?") force behind the action now being taken.

**The Health & [Social Care](https://www.financedigest.com/tmwi-appointed-by-zeiss-vision-care-to-drive-integrated-paid-social-campaigns.html "tmwi appointed by ZEISS Vision Care to drive integrated paid social campaigns") Network**

In 2015, the Department for Health approved plans for the Health & Social Care Network (HSCN) and this is [set to replace the current N3 network in the coming months](https://www.financedigest.com/german-bonds-set-for-worst-month-in-decades-as-inflation-hits-new-highs.html "German bonds set for worst month in decades as inflation hits new highs"). N3 has been live for more than 15 years and is reaching end-of-life – it struggles to accommodate the types of disruptive technologies the [public sector](https://www.financedigest.com/guess-what-public-sector-adoption-of-e-invoicing-on-the-rise.html "GUESS WHAT? PUBLIC SECTOR ADOPTION OF E-INVOICING ON THE RISE!") should be embracing. HSCN will combat this issue, providing a platform for [innovation to be placed at the forefront of the health and social care](https://www.financedigest.com/the-cancer-supportive-care-products-market-to-stay-innovatively-persistent.html "The Cancer Supportive Care Products Market to stay innovatively persistent") sectors, while integrating these two areas to the benefit of everyone involved, from care professionals on the front line, through to the patients themselves.

However, for HSCN to be the success the public sector deserves, it’s vital software providers engage with the network and ensure health and social care departments have access to the [latest technologies](https://www.financedigest.com/financial-technology-fintech-how-to-navigate-the-latest-trends-and-innovations.html "Financial Technology (FinTech): How to Navigate the Latest Trends and Innovations") to improve service levels. But why should these providers begin to act on this now?

**New network model**

The incumbent N3 network is a single-supplier system which results in major difficulties for providers which don’t carry the same gravitas as some of the big [industry players](https://www.financedigest.com/automotive-radar-market-key-players-industry-overview-applications-and-analysis-2026.html "Automotive Radar Market Key Players, Industry Overview, Applications and Analysis 2026"). As such, many may have shied away from offering services, assuming they wouldn’t be able to compete. However, the introduction of HSCN will completely change this, as the single-supplier system will be replaced with a disaggregated, multi-supplier model. This will drive competition amongst [suppliers and offer a more even playing field for smaller businesses to enter the procurement race alongside industry](https://www.financedigest.com/german-car-industry-baulks-at-supplier-demands-over-energy-hikes.html "German car industry baulks at supplier demands over energy hikes") goliaths such as BT. It therefore becomes a platform for innovative thinking. If departments no longer need to enter into all-encompassing contracts with one supplier, they can pick and choose from a variety of disruptive technologies being introduced via HSCN. If the software provider then [impresses with its service](https://www.financedigest.com/e-commerce-fulfillment-services-market-to-reflect-impressive-growth-rate-to-during-forecast-period-observes-tmr.html "E-commerce Fulfillment Services Market to Reflect Impressive Growth Rate to During Forecast Period, Observes TMR"), more opportunities may arise as a result. However, failing to act now will undoubtedly result in companies being left behind by fast-moving competitors.

**Looking to the future**

The NHS has been at [crisis levels throughout the winter and this is only going to get worse if the silos remain](https://www.financedigest.com/global-emi-shielding-market-significantly-hit-by-lack-of-consumer-demand-scenario-post-covid-19-crisis-likely-to-remain-gloom.html "Global EMI Shielding Market Significantly Hit By Lack Of Consumer Demand; Scenario Post Covid-19 Crisis Likely To Remain Gloom") in place. Currently, if a patient walks into A&E with a potentially broken ankle, they will go through numerous different systems – initial triage, first consultant, X-ray and results – each of which will [waste time](https://www.financedigest.com/just-in-time-jit-and-lean-accounting-streamlining-operations-and-reducing-waste.html "Just-in-time (JIT) and lean accounting: streamlining operations and reducing waste") repeating information which should be readily available. There will also increasingly be [issues during peak](https://www.financedigest.com/iveco-supply-issues-to-peak-this-quarter-after-weighing-down-q1.html "Iveco supply issues to peak this quarter after weighing down Q1") times as more people head online to consult with professionals and book appointments. HSCN will resolve both of these problems, if software providers engage with the network.

How can a new network have such an overarching impact on the healthcare sector? The service is built on the latest technology and has therefore been created with scalability in mind. So during peak [times when the N3 network](https://www.financedigest.com/italys-cdp-and-partners-ask-tim-for-more-time-for-network-deal.html "Italy’s CDP and partners ask TIM for more time for network deal") may have struggled, or completely fallen over, HSCN will react to increased demand and increase capacity accordingly. This means software providers will never see their services or [revenue streams drop](https://www.financedigest.com/analysis-twitters-massive-revenue-drop-adds-to-heavy-debt-burden.html "Analysis-Twitter’s ‘massive’ revenue drop adds to heavy debt burden") due to the network failing.

HSCN is also built with collaboration and integration in mind, not only for [users who want to use numerous different applications](https://www.financedigest.com/stone-paper-market-competitive-growth-strategies-based-on-type-applications-end-user-and-region.html "Stone Paper Market Competitive Growth Strategies Based on Type, Applications, End User and Region") within their department, but also for the silos in place. For example, [health and social care](https://www.financedigest.com/kids-oral-care-products-market-sale-is-anticipated-to-boost-with-tremendous-growth-by-2030-due-to-health-awareness-of-kids.html "Kids Oral Care Products Market Sale Is Anticipated To Boost With Tremendous Growth By 2030 Due To Health Awareness Of Kids") are currently totally separate entities, despite the clear crossover in service and patients. This often results in a disparate experience which is not only unnecessarily time-consuming but also frustrating for patients who are forced to endure repetitious conversations and questions from doctors, nurses and community care assistants. By embracing HSCN, software providers can offer services which encompass all aspects of the health and social sectors, which in turn can drive [brand loyalty](https://www.financedigest.com/bad-interactions-and-unethical-practices-impacting-brand-loyalty.html "Bad interactions and unethical practices impacting brand loyalty") in the long term.

**Next steps**

So how do software providers get onto HSCN? Those which are currently [selling to the public sector via the N3 network need](https://www.financedigest.com/soccer-deep-pockets-needed-to-persuade-glazers-to-sell-united.html "Soccer – Deep pockets needed to persuade Glazers to sell United") to work with a consumer network service provider (CN-SP) which will then facilitate moving onto the new network once this is fully operating. The sooner this is done, the sooner suppliers will be up and running on the new network and entered into the procurement race. It will not be possible to purchase services from N3 service provider contracts come April, so the sooner this is done, the better as failing to do so now may see them waiting until 2019.

However, for software providers interested in [selling to the public sector](https://www.financedigest.com/orban-tightens-hold-over-telco-sector-as-vodafone-sells-hungarian-unit.html "Orban tightens hold over telco sector as Vodafone sells Hungarian unit") but aren’t currently doing so, it’s vital they take action now. These suppliers must ensure they are on the N3 network before the [end of March to ease the process](https://www.financedigest.com/downstream-processing-market-is-expected-to-cross-us-25-4-bn-by-the-end-of-2030-at-a-cagr-of-13.html "Downstream Processing Market is Expected to Cross Us$ 25.4 Bn by the End of 2030 at a CAGR of ~13%") significantly, as those already on the system will be the first to be moved over onto HSCN. [Leaving it until after the March 31st cut-off period will inevitably result in businesses being left behind](https://www.financedigest.com/new-research-reveals-the-countries-leaving-cash-behind.html "New research reveals the countries leaving cash behind") by the competition and finding it increasingly difficult to profit from HSCN.


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