# Four tips to help reduce employee ghosting in financial services Author: Pal Sinha, Barnali Author URL: https://financedigest.com/author/pal-sinha-barnali Published: 2022-03-25 Category: FINANCE Category URL: https://financedigest.com/category/finance Meta Title: How to Prevent Employee Ghosting in the Finance Sector Meta Description: Discover why employee ghosting is on the rise in the finance industry, and learn four key tips for employers to prevent candidate disappearance in the URL: https://financedigest.com/four-tips-to-help-reduce-employee-ghosting-in-financial-serviceshtml ![undefined](https://prod.superblogcdn.com/site_cuid_cm5qst7v3003gwirgwqtxn8i8/images/istock-1291614652-1736815933985-compressed.jpg) _![Daniel Mason, VP EMEA, Visier](https://prod.superblogcdn.com/site_cuid_cm5qst7v3003gwirgwqtxn8i8/images/621-1736815933995-compressed.jpg)_ _By **Daniel Mason,** VP EMEA, Visier_ In an increasingly digitised world, technologies are continually driving global behavioural changes at an alarming rate. Take our vocabulary, for example. The internet has completely changed the way we talk, with words such as catfish, influencer, meme and ghosted all having become part of both online and [offline conversations](https://www.financedigest.com/how-offline-conversion-will-help-retailers-sell-more-in-2023.html "How offline conversion will help retailers sell more in 2023 ") in the past decade. The latter of these, ghosted, originated from the modern [world of dating apps](https://www.financedigest.com/kb-kookmin-bank-launches-the-worlds-first-combined-payments-and-messaging-app-protected-by-the-trustonic-application-protection-solution.html "KB Kookmin Bank launches the world’s first combined payments and messaging app protected by the Trustonic Application Protection solution") specifically. Used to describe situations where a potential date suddenly – and permanently – stops texting you back, it is no [longer limited](https://www.financedigest.com/sky-no-longer-the-limit-for-germanys-mainhattan-skyscraper-boom.html "Sky no longer the limit for Germany’s ‘Mainhattan’ skyscraper boom") to talk of Tinder. Indeed, these same acts have transcended into professional spheres, including the [financial sector](https://www.financedigest.com/how-big-data-is-sending-shockwaves-through-the-financial-services-sector.html "How big data is sending shockwaves through the financial services sector"). [Finance is one of the most demanding and skilled](https://www.financedigest.com/what-skills-and-areas-of-knowledge-should-finance-teams-develop-during-2023.html "What Skills and Areas of Knowledge Should Finance Teams Develop During 2023? ") professions in the world. It is a thriving industry, with an abundance of opportunities for employees, and a wealth of skilled talent available for employers to tap into. Yet this combination has seen an uptick in ghosting on both sides of the table. The [finance industry needs](https://www.financedigest.com/7-finance-career-options-to-consider-and-what-you-need-to-know-about-each.html "7 Finance Career Options to Consider and What You Need to Know About Each") to work to eliminate ghosting. Whether it’s an employer failing to inform a [candidate that they have gone with someone else for a role, or a candidate who suddenly stops responding mid-way through the recruitment](https://www.financedigest.com/recruitment-in-a-candidate-tight-market.html "Recruitment in a Candidate Tight Market ") process both parties have been shown to be culpable of causing uncertainty. **Why [employee ghosting is increasing** While the [financial sector](https://www.financedigest.com/boom-or-bust-how-the-financial-services-sector-is-coping.html " Boom or Bust: how the financial services sector is coping") was undoubtedly impacted dramatically by the pandemic, it has been faster to recover than many other sectors, demonstrated by the fact that financial job vacancies in London surged beyond pre-pandemic levels in late 2021. This has shifted the power dynamic in favour of [employees as companies](https://www.financedigest.com/why-more-companies-are-asking-new-employees-to-commence-employment-before-christmas.html "Why more companies are asking new employees to commence employment BEFORE Christmas.") compete to attract top talent to fill these new roles. Unfortunately, this has contributed to the ghosting in the workplace.  Our recent survey [reveals that over three quarters of Brits](https://www.financedigest.com/revealed-the-top-5-places-brits-expect-to-find-the-one-in-2016.html "REVEALED: THE TOP 5 PLACES BRITS EXPECT TO FIND ‘THE ONE’ IN 2016") (76%) admitted that they have ghosted an employer in the last 18 months, even though six in 10 (59%) have been ghosted by prospective employers themselves previously. **Four tips to help stop potential candidates disappearing** By evaluating the hiring process and making a number of simple tweaks, employers can not only sway prospective employees away from the increasingly attractive avenue of ghosting and even help to [attract and retain talent](https://www.financedigest.com/cobots-in-the-financial-workplace-reducing-costs-attracting-talent-and-enhancing-sustainability.html "Cobots in the financial workplace: Reducing costs, attracting talent and enhancing sustainability") at all stages of the acquisition funnel: 1. **Personalise the recruitment process** We’ve all seen the [impact of personalisation in the market](https://www.financedigest.com/how-will-mortgages-and-the-housing-market-be-impacted-by-coronavirus.html "How will mortgages and the housing market be impacted by coronavirus?"), and the same benefits apply in recruitment. [Employees want to feel](https://www.financedigest.com/research-reveals-huge-increase-in-employees-feeling-stressed-at-work.html "Research Reveals Huge Increase In Employees Feeling Stressed At Work ") valued and heard, so taking simple steps such as addressing them by name in every email will go a long way. Equally, give them a flavour of the [company culture](https://www.financedigest.com/alone-together-how-to-maintain-a-positive-company-culture-while-working-remotely.html "Alone together: How to maintain a positive company culture while working remotely") – who the people are, what perks are offered 2. **Be upfront about expectations** [Managing expectations is vitally important to providing a positive recruitment experience](https://www.financedigest.com/allianz-benelux-taps-into-modern-data-management-to-combat-fraud-and-foster-a-positive-customer-experience.html "Allianz Benelux Taps into Modern Data Management to Combat Fraud and Foster a Positive Customer Experience"). Ensure the candidate knows exactly how the interview process will [work from the outset while also providing an easy way](https://www.financedigest.com/five-ways-to-keep-your-head-above-water-while-working-from-home.html "Five ways to keep your head above water while working from home") for them to ask questions, and receive answers quickly to keep their minds at ease. Doing so will help to minimise misunderstandings or crossed wires at crucial [points in the process that might otherwise lead](https://www.financedigest.com/leading-point-financial-markets-acquires-lmmc-to-strengthen-its-insurance-services-offering.html "Leading Point Financial Markets Acquires LMMC to Strengthen its Insurance Services Offering") to candidates losing interest. 3. **Be prepared to adapt** While a bombardment of CVs may lead employers into a false sense of security that they will have the pick of the bunch of employees, this isn’t the case for [top talent](https://www.financedigest.com/5-steps-hiring-top-talent-youre-just-start.html "5 steps to hiring top talent when you’re just a start-up "). In [order to ensure leading candidates are attracted](https://www.financedigest.com/what-green-criteria-sustainable-finance-houses-look-for-when-conducting-due-diligence-and-how-businesses-seeking-to-attract-investment-can-get-their-house-in-order.html "What green criteria sustainable finance houses look for when conducting due diligence, and how businesses seeking to attract investment can get their house in order") effectively, employers should be willing to understand their own journey. This can be as simple as asking where they are at in the interview process with other companies, which may demonstrate the [need to speed things](https://www.financedigest.com/4-things-you-need-to-know-about-mortgages.html "4 Things you Need to Know About Mortgages") up before a prime candidate slips through the net. 4. **Communicate openly and often** Communication is [key in the recruitment process](https://www.financedigest.com/1-easy-tip-to-make-a-key-e-commerce-process-more-efficient.html "1 easy tip to make a key e-commerce process more efficient"). Simply texting or [emailing candidates with clear updates at every significant stage can pay dividends in ensuring](https://www.financedigest.com/challenger-banks-ensuring-trust-in-your-email.html "Challenger banks: Ensuring trust in your email ") they don’t disappear. Of course, employers might not have the time to do this manually, but there are automated tools available to do the heavy lifting here. At a time where technology has become king and data has been deemed the new oil, [financial firms](https://www.financedigest.com/turning-a-blind-eye-wont-work-for-financial-firms-as-the-fca-tightens-its-grip.html "TURNING A BLIND EYE WON’T WORK FOR FINANCIAL FIRMS AS THE FCA TIGHTENS ITS GRIP") need to ensure they are ahead of the curve to maximise effectiveness of their recruitment efforts. From ensuring software is suitable in properly supporting high volumes of applications to leveraging data wherever possible to better understand ideal metrics in the realm of talent acquisition, the use of cutting-edge digital capabilities will not only go a long [way in reducing the opportunity for employee](https://www.financedigest.com/3-impactful-ways-that-leaders-can-contribute-to-the-independent-development-of-their-employees.html "3 Impactful Ways that Leaders Can Contribute to the Independent Development of Their Employees") ghosting. --- This blog is powered by Superblog. 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