# Five Ways to Embrace Hybrid-Working Author: Pal Sinha, Barnali Author URL: https://financedigest.com/author/pal-sinha-barnali Published: 2021-05-14 Category: BUSINESS Category URL: https://financedigest.com/category/business Meta Title: Five Ways Financial Sector Can Embrace Hybrid Working Meta Description: Discover how the financial industry can adapt to the new normal of hybrid working, offering flexibility, security, and innovation for employees and customers URL: https://financedigest.com/five-ways-to-embrace-hybrid-workinghtml ![undefined](https://prod.superblogcdn.com/site_cuid_cm5qst7v3003gwirgwqtxn8i8/images/hybrid-working-1736838340320-compressed.jpg) _By **Michel Van Den Berg,** General Manager EMEIA, Jamf._ While some employees may be looking forward to returning to the office, others are now seeking more flexibility in the way they work. A recent report by PwC confirms that splitting time between the office and home is expected to become the new normal. With reduced commuting, more time to spend with loved ones and limited risk of contracting the virus, it’s easy to see why employees are in no rush to return to the office, five days a week. This new hybrid-working approach could offer the financial industry a happy medium between employer and employees’ needs but it is reliant on the adoption of [modern solutions](https://www.financedigest.com/meet-tilak-joshi-the-fintech-ceo-building-modern-solutions-for-the-gig-economy.html "Meet Tilak Joshi: the fintech CEO building modern solutions for the gig economy"). Technology [trends](https://www.financedigest.com/top-5-trends-in-decentralised-self-sovereign-identity-ssi-and-privacy-preserving-technology-in-web-3-0.html "Top 5 trends in Decentralised Self-Sovereign Identity (SSI) and Privacy-Preserving Technology in Web 3.0 ") such as IT consumerisation played a crucial role in keeping employees connected last year and emerging technology, like AI and IoT, will further aid employees’ performance and innovative thinking without needing to be tethered to the office. In adopting these trends, the [financial industry will continue transforming and creating new digital services](https://www.financedigest.com/devops-the-secret-tool-thats-transforming-financial-services.html "DevOps: The Secret Tool that’s Transforming Financial Services") to offer employees and customers. Here are five ways, according to Michel Van Den Berg, General Manager of EMEIA at [Jamf](https://www.jamf.com/), that the financial sector can truly embrace hybrid working for employees while remaining dynamic, compliant and secure: 1. **Include employees in the decision-making process** Technology has an integral role to play in creating a positive working environment whether at home, in the office or both. It encourages inclusivity and collaboration even if [employees live](https://www.financedigest.com/5-ways-to-support-your-employees-during-the-cost-of-living-crisis.html "5 ways to support your employees during the cost of living crisis ") thousands of miles apart. As a result, it [enhances talent attraction](https://www.financedigest.com/cobots-in-the-financial-workplace-reducing-costs-attracting-talent-and-enhancing-sustainability.html "Cobots in the financial workplace: Reducing costs, attracting talent and enhancing sustainability"), engagement, and retention efforts. Digital natives, like generation Z, expect to have the same modern technology apps and devices they use in their personal lives. Therefore, by enabling them to select their hardware devices at work, through an employee-choice programme, the [financial industry will remove the challenges linked to understanding](https://www.financedigest.com/10-ways-to-make-your-financial-model-easier-to-understand.html "10 Ways to Make Your Financial Model Easier to Understand") new and unfamiliar technology – which will make the speed of innovation faster and more stable. 2. **[Manage employee](https://www.financedigest.com/how-to-manage-burnout-and-how-leaders-should-support-employee-wellbeing-tom-keya.html "How to manage burnout and how leaders should support employee wellbeing | Tom Keya") expectations** The financial sector will need to report and measure its [investments against successful](https://www.financedigest.com/large-investment-success-for-basingstoke-cybersecurity-start-up.html "Large investment success for Basingstoke cybersecurity start-up") utilisation rates so it’s crucial that employees adopt their chosen technology. To assess, check and share information about it, organisations can use various communication channels. For example, they can use an employee survey to understand what employees want from their devices and how they are using them. The results will provide valuable insights into factors like OS preference, the adoption success of a new app or where there could be potential compliance grey areas. Over time, the survey [data will help to chart progress and validate investments](https://www.financedigest.com/investing-in-the-future-with-alternative-web-data.html "Investing in the future with alternative web data"). IT, HR and marketing teams should work [together to implement an online employee portal as a way](https://www.financedigest.com/10-ways-to-put-together-a-killer-investment-pitch.html "10 WAYS TO PUT TOGETHER A KILLER INVESTMENT PITCH") to push notifications, let employees know when their new device is ready, when they may be receiving updates and information on their next device selection. This level of communication will always deliver a positive user experience. 3. **Select modern fit-for-enterprise technology** IT consumerisation has enabled popular user-friendly technology like Apple’s iPhone, Mac and iPad, to support employees as well as businesses. These devices are not only easy to use and feature-rich, with more than [235,000 business apps](https://www.strategyanalytics.com/strategy-analytics/blogs/enterprise/mobile-workforce/mobile-workforce/2019/09/16/latest-ios13---how-s-apple-faring-in-the-enterprise-sector) available from the App Store, they are also beautifully designed. As such, Apple’s enviable appeal has created an influx within the enterprise from the top down. Apple’s focus on serving the needs of the [enterprise has also led to developing a handpicked task force of partners in mobile](https://www.financedigest.com/managing-mobility-in-the-enterprise-must-have-consideration.html "Managing mobility in the enterprise must have consideration") strategy, app development and back-end system integration, which the financial sector can call upon to maximise their Apple hardware, software and service investments. With some employees working permanently outside of the office and others commuting in at different times of the week, IT teams need to find a way to deploy, manage and secure the employees’ preferred hardware efficiently without contact. Luckily, managing an entire device fleet is made simple by using the existing built-in native apps that are fit for enterprises, saving valuable time and effort. For example, Apple Business Manager when integrated with a specialist [Apple Enterprise Management platform, like Jamf](https://www.jamf.com/solutions/technologies/apple-enterprise-management/), makes volume purchasing of apps, device enrolment, provisioning, deployment and security effortless and zero-touch for businesses. IT can personalise each device with the tools that employees need to deliver work more efficiently. 4. **Deliver [compliance management](https://www.financedigest.com/fintech-and-compliance-managing-the-eternal-balancing-act.html "Fintech and compliance: Managing the eternal balancing act") remotely** The [financial sector is under constant scrutiny and while it aims to leverage data-rich technology like AI and IoT](https://www.financedigest.com/how-can-the-financial-sector-safely-use-the-iot.html "How can the financial sector safely use the IoT?") to support the hybrid-worker, it can’t afford to make mistakes with confidential customer information. The consequences of a breach could result in heavy fines, loss of customer trust, reputational damage and even jail sentences. The conservatism in adopting relatively unknown technology like AI, where data could be mishandled, is further perpetuated by the time it takes to certify any new technology, which [must be assessed and measured against the latest compliance](https://www.financedigest.com/fintechs-must-remove-security-and-compliance-friction-to-unlock-new-growth.html "Fintechs Must Remove Security and Compliance Friction to Unlock New Growth") requirements. According to [Deloitte](https://www2.deloitte.com/content/dam/Deloitte/uk/Documents/financial-services/deloitte-uk-ai-and-risk-management.pdf), EU and international regulators are increasingly mindful of the potential risks of AI, particularly since the financial sector has suffered regulatory penalties concerning the mistreatment of customers and market misconduct in recent years. As a way to overcome this barrier, IT can manage data access by delivering the right amount of permissions to apps, files and tools for the employee to remain productive. IT should also use the Centre for Internet Security’s (CIS) framework of [20 security controls](https://www.cisecurity.org/controls/), which has been developed to help the sector walk through recommended steps such as updating software, logging and auditing, managing user environments and system access. [Comprehensive compliance](https://www.jamf.com/products/jamf-pro/security/) requirements can be rolled out to entire device fleets, at the same time, with easy-to-use Apple Enterprise Management’s dashboard. It also provides granular visibility to confirm that each device adheres to the security standards, without being overly intrusive. Through [Jamf Protect](https://www.jamf.com/products/jamf-protect/), IT will also gain additional layers of security while using native built-in apps to detect specific threats, prevent known malware, speed up incident response times and actively monitor for changes in compliance. IT can then roll out the most recent software, patch updates and operating systems via the cloud on the day of release, regardless of where the employee is located. And because the regulatory landscape is continually changing, [financial organisations can add and deploy new requirements as they appear via the Enterprise Management Platform](https://www.financedigest.com/make-way-for-the-rise-of-the-finance-super-apps-consolidation-of-financial-digitisation-tools-platforms.html "Make way for the rise of the Finance Super Apps – Consolidation of Financial Digitisation Tools & Platforms"). 5. **Build for long term success and innovation** The financial [sector is continually challenged to keep pace with customer demand for more accessible and innovative services](https://www.financedigest.com/revolutionising-customer-service-three-sectors-that-are-leading-the-way.html "Revolutionising Customer Service: Three sectors that are leading the way…"). The past year has shown that digitising front and back-office operations can be achieved using technology, all while maintaining employee productivity. Now the sector must look at [ways in which to sustain employee](https://www.financedigest.com/3-impactful-ways-that-leaders-can-contribute-to-the-independent-development-of-their-employees.html "3 Impactful Ways that Leaders Can Contribute to the Independent Development of Their Employees") flexibility for a more positive work environment that breeds innovation. One [way is to streamline access efforts by provisioning local user accounts](https://www.financedigest.com/5-simple-ways-to-prevent-a-data-breach-from-putting-your-accountancy-practice-out-of-business.html "5 Simple ways to prevent a data breach from putting your accountancy practice out of business") and synchronising the passwords of cloud services. Multi-factor authentication and [single sign-on](https://www.jamf.com/lp/jamf-connect-secure-mac-authentication/?attr=google_ads-brand-search-connect&gclid=Cj0KCQiAhP2BBhDdARIsAJEzXlFsWylrJHb2-Lsw1TGMq_m_6kVMPRVVp-7BkGXtk5mfO8qgBM7A0e8aApyOEALw_wcB) reduces disruption to the employees’ working day and provides a ‘gateway’ for them to tap into new services quickly. The [hybrid working approach facilitates the flexibility and agility that employees now want with the technology](https://www.financedigest.com/how-collaboration-technologies-are-helping-organisations-to-embrace-a-hybrid-working-model.html "How collaboration technologies are helping organisations to embrace a hybrid working model") that serves them best. At the same time, it opens the door to more progressive emerging technology that can [benefit the financial sector](https://www.financedigest.com/uk-tourism-sector-already-reaping-the-benefits-of-brexit.html "UK TOURISM SECTOR ALREADY REAPING THE BENEFITS OF BREXIT"). The use of a specific Apple Enterprise Management Platform and native [productivity](https://www.financedigest.com/understanding-management-theories-and-maximising-productivity.html "Understanding management theories and maximising productivity") apps will empower the sector to manage entire device fleets wherever the employee chooses to work from, ensure technology investments are fully utilised, and provide security and compliance assurance in the new normal. --- This blog is powered by Superblog. Visit https://superblog.ai to know more. ---