# Deadline to Claim Back PPI Is Introduced
Author:  Pal Sinha, Barnali 
Author URL: https://financedigest.com/author/pal-sinha-barnali
Published: 2017-03-23
Category: FINANCE
Category URL: https://financedigest.com/category/finance
Meta Title: UK PPI Deadline: Banks Profit at Consumers&#039; Expense
Meta Description: Learn how UK banks profited from mis-selling PPI policies, leading to a deadline for claims. Don&#039;t miss out on potential compensation after 29th August
URL: https://financedigest.com/deadline-to-claim-back-ppi-is-introducedhtml

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**By Everyday Loans – www.everyday-loans.co.uk**

Contrary to perhaps, popular opinion – the UK’s largest financial scandal wasn’t co-ordinated by back-alley criminals operating under the surface; it was in the hands of well-heeled bankers. Earlier this month, the FCA financially surrendered to demands from the banks who want to safeguard their balance sheets, and have placed a deadline for PPI claims. It has been announced that after 29th August 2019, no more PPI claims accepted.

While understandably, many of us will be rejoicing the end of the countless spam calls, text and emails – this approach is slightly skewed because what it means in reality, is that we are back in the position where the financial [industry’s](https://www.financedigest.com/the-four-benefits-of-digital-transformation-in-the-finance-industry.html "The Four Benefits of Digital Transformation in the Finance Industry") interests are yet again,in front of the consumers. And thanks to a £42 million two-year advertising campaign set to [launch](https://www.financedigest.com/adverty-launches-industry-first-streaming-video-technology-for-in-play-ads-in-partnership-with-seenthis.html "Adverty launches industry-first streaming video technology for In-Play™ ads in partnership with SeenThis") in August to make the public aware of the looming deadline, in the short term at least – nuisance calls are set to soar.

To date, more than £20 billion has been repaid, but it’s thought that this enormous figure it actually just a fraction of what is owed. What’s more, is that an estimated £5 billion of the [debt has been paid to the claims management](https://www.financedigest.com/managing-debt-ways-to-get-out-of-debt-and-staying-debt-free.html "Managing Debt: Ways to Get Out of Debt and Staying Debt-Free") industry, who charge up to 40% of consumer’s compensation.

The PPI battle has been raging far longer than many are aware of; there was a series of complaints made in the mid-nineties, shortly after the [banking industry](https://www.financedigest.com/fiat-republic-the-specialist-baas-platform-that-bridges-web3-and-banks-announces-the-appointment-of-two-industry-experts-as-non-executive-directors-to-the-board-of-its-dutch-subsidiary.html "Fiat Republic, the specialist BaaS platform that bridges web3 and banks, announces the appointment of two industry experts as Non-Executive Directors to the board of its Dutch subsidiary.") realised that the policies were highly profitable and began selling them aggressively.

The policies were sold, often unknown to the customers, alongside credit cards, [loan and mortgages](https://www.financedigest.com/metro-bank-posts-second-quarter-of-profitability-on-mortgage-loans-demand.html "Metro Bank posts second quarter of profitability on mortgage loans demand"), offering peace of mind to consumers, should they fall ill or find themselves unemployed and unable to make payments. However, in 2004 Barclays were exposed for raking in £350 [million in premiums, but had only paid out £90 million to borrowers who had fallen on hard times](https://www.financedigest.com/coca-cola-hbc-flags-one-time-195-million-hit-from-russian-operations.html "Coca-Cola HBC flags one-time 5 million hit from Russian operations"). Sickeningly, the total amount it is [estimated that the total amount made from these polices is around](https://www.financedigest.com/cellulose-derivative-excipient-market-is-estimated-to-reach-a-global-value-of-around-us-500-mn-by-the-end-of-2029.html "Cellulose Derivative Excipient Market Is Estimated To Reach A Global Value Of Around US$ 500 Mn By The End Of 2029  ") £40 billion.

Once it was uncovered by the media that many [banks were returning](https://www.financedigest.com/swiss-bank-ubp-returns-to-chinese-markets.html "Swiss bank UBP returns to Chinese markets") as little as 10- 15% back to their claimants, MP’s stepped in to demand an investigation. To put it in perspective, for every £10 collected in PPI premiums, only £1.33 went [back to the customers who needed](https://www.financedigest.com/exclusive-new-investor-backs-bt-says-fibre-jv-may-not-be-needed-source.html "Exclusive-New investor backs BT, says fibre JV may not be needed – source") to take advantage of the insurance they had been paying for.

2005 saw the Citizens Advice Bureau launch the long-awaited investigation which ended up labelling PPI policies as a “protection racket”. The charge sheet presented to the banks was fourfold, there were a number of claims made against the banks claiming that the policies were:

**“Expensive”** – while the average premiums adding an extra 20% to the cost of a loan, cases were found where this rose to 50%.

**“Mis-sold”** – the policies were often sold without the customer being aware or were sold to an individual who were unable to claim, such as those who were self-employed.

**“Ineffective”** – they were carefully structured in order to limit the chances of a pay-out.

The FSA began imposing fines for mis-selling PPI in 2006 and within 3 years, £7,916,000 in fines had been issued – shining a spotlight on the severity of the issue and the questionable way that the policies had been sold.

The FSA have also since introduced a new regime for PPI sales, ensuring that all customers are provided with written, personalised quotes detailing all costs and the cover they are being provided with. Those [selling PPI are now required to report how many customers successfully claim](https://www.financedigest.com/unitedhealth-to-sell-change-healthcares-claims-business-for-2-2-billion.html "UnitedHealth to sell Change Healthcare’s claims business for .2 billion") on their policies.

It has recently been revealed that individuals who have previously had claims rejected may now have new grounds to claim and the five biggest UK banks have now set aside £32.6 [billion to deal with the total](https://www.financedigest.com/iraq-and-total-sign-27-billion-energy-projects-deal.html "Iraq and Total sign  billion energy projects deal") bill for compensation.

Andrew Bailey, FCA chief executive, said: “Putting a deadline on PPI complaints will bring the issue to an orderly conclusion in a way that protects both consumers and [market](https://www.financedigest.com/the-next-upcoming-years-to-see-the-oral-solid-dosage-contract-manufacturing-market-integrating-constructive-innovation.html "The Next Upcoming Years To See The Oral Solid Dosage Contract Manufacturing Market Integrating Constructive Innovation") integrity.”

In an age where the demand for transparency is ever increasing, it’s a matter of urgency for all financial [services companies to recognise that meeting this demand](https://www.financedigest.com/oracle-beats-quarterly-revenue-estimates-on-cloud-services-demand.html "Oracle beats quarterly revenue estimates on cloud services demand") is the difference between life and death for the business. The consumer-centric shift and access to a wealth of knowledge at our fingers, coupled with the vulnerability that social media imposes on brands [means that failing to comply with this expectation](https://www.financedigest.com/explainer-india-g20-presidency-2023-what-does-it-mean-and-what-can-we-expect.html "Explainer-India G20 presidency 2023: what does it mean and what can we expect") is an ignorant and risky strategy.

The facilities that financial services business offer will always be called upon, but it is critical that [businesses in the industry](https://www.financedigest.com/metal-cans-and-glass-jars-market-demand-from-food-industry-to-grant-sustainable-business-prospects.html "Metal Cans and Glass Jars Market – Demand from Food Industry to Grant Sustainable Business Prospects ") maintain the human element and a degree of integrity in all of their undertakings. Clearly, this has not been the case previously, but we are hopeful that moving forward, this approach will help to change the perception of the financial [services industry](https://www.financedigest.com/balancing-innovation-and-security-within-the-financial-services-industry.html "Balancing innovation and security within the financial services industry").


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