# Cybercrime misconceptions putting UK consumers at risk
Author:  Pal Sinha, Barnali 
Author URL: https://financedigest.com/author/pal-sinha-barnali
Published: 2019-02-05
Category: NEWS
Category URL: https://financedigest.com/category/news
Meta Title: UK Cybercrime SOS Report: Awareness Gaps and Concerns
Meta Description: Shocking report reveals UK&#039;s heightened cybercrime concerns compared to burglary or assault. Learn how to protect yourself today!
URL: https://financedigest.com/cybercrime-misconceptions-putting-uk-consumers-riskhtml

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- _Affinion Cybercrime SOS report reveals UK is one of the nations most worried by cybercrime, behind only Brazil, USA and Spain, with people more concerned about cybercrime than burglary or assault_
- _A quarter of people have been impacted by ID theft, yet 51% don’t feel confident in how to prevent cybercrime_
- _Anxiety regarding cybercrime grows with age_
- _Fifty five per cent of respondents do not feel confident to prevent cybercrime_
- _Many cybercrime myths exist – a third of UK [consumers believe public Wi-Fi has to be secure](https://www.financedigest.com/as-consumer-spending-increases-convenience-and-security-have-never-been-more-important.html "As consumer spending increases, convenience and security have never been more important") by law, for example_

Cybercrime myths are putting UK consumers at increased risk, research published today in Affinion’s Cybercrime SOS report reveals.

A third of people (33%) incorrectly believe that public Wi-Fi has to, by law, have effective security (this jumps to 58% in Turkey). Similarly, less than half (48%) know that https:// [means a website is secure](https://www.financedigest.com/open-banking-as-a-means-to-enhance-social-commerce-security.html "Open banking as a means to enhance social commerce security") (only 35% in Sweden and Norway) and a quarter (23%) aren’t aware that using the same password across accounts impacts the risk of fraud. This is leaving consumers confused and makes the fight against cybercrime even more difficult.

The report, based on [research with more than 13,000 consumers in 12 countries](https://www.financedigest.com/cosmetic-packaging-market-to-gather-traction-in-developing-countries-latest-insights-by-transparency-market-research.html "Cosmetic Packaging Market to Gather Traction in Developing Countries, Latest Insights by Transparency Market Research"), reveals significant awareness gaps and concern regarding cybercrime. More than two thirds (69%) of UK [consumers said they were worried](https://www.financedigest.com/autonation-gets-a-bumpy-ride-as-investors-worry-about-u-s-consumers.html "AutoNation gets a bumpy ride as investors worry about U.S. consumers") by cybercrime, making it one of the most concerned countries behind only Brazil (87%), USA (75%) and Spain (73%),

Fraudulent financial transactions are the most common forms of cybercrime experienced (51% impacted), followed by having a [social media](https://www.financedigest.com/top-social-media-growth-companies-in-the-uk.html "Top Social Media Growth Companies in the UK") or email account hacked (49% affected), and fake calls, email link or SMS (45% impacted). A quarter (27%) of Brits have been impacted by ID theft directly or indirectly.

Despite this, UK consumers are more concerned about cybercrime than any other form of crime – 69 per cent are very or quite concerned about cybercrime, compared to 61 per cent who are concerned about property crime (e.g. burglary), 61 per cent about physical crime such as assault, and 49 per cent about vehicle crime.  Awareness of cybercrime seems to grow with age, according to the research; respondents aged 18–24 were more concerned about physical crime than cybercrime, but from the age of 35 onwards, cybercrime is perceived as the [greater risk](https://www.financedigest.com/brexit-the-risks-to-the-city-and-fintech-have-never-been-greater.html "BREXIT: THE RISKS TO THE CITY AND FINTECH HAVE NEVER BEEN GREATER").

Globally, women are more concerned than men across all [types of cybercrime](https://www.financedigest.com/types-of-cybercrime.html "Types of cybercrime"). The biggest gender difference is regarding [online shopping](https://www.financedigest.com/increasing-trend-of-online-shopping-to-create-new-growth-opportunities-for-stretch-sleeve-and-heat-shrink-labels-market-says-tmr.html "Increasing Trend of Online Shopping to Create New Growth Opportunities for Stretch Sleeve and Heat Shrink Labels Market, Says TMR") fraud (67% women show concern, vs 59% men), ID theft (68% vs 60%) and fraudulent transactions (69% vs 61%).

When interviewed, 70 per cent of people believe their concern is growing because they perceive the number of incidents to be increasing; 46 per cent said it was due to more media coverage of the issue and 30 per cent because they know a victim of cybercrime. A third said they feel more vulnerable because they have more online accounts and therefore increased concern.

When it comes to tackling cybercrime, a staggering 55 per cent of respondents do not feel confident to prevent cybercrime and only 25 per cent feel confident to resolve an attack.

Karen Wheeler, Vice President and Country Manager UK at Affinion comments: “Stories of malware, identify theft, [data breaches](https://www.financedigest.com/amazons-twitch-blames-configuration-error-for-data-breach.html "Amazon’s Twitch blames configuration error for data breach") and other forms of cybercrime are worryingly familiar and yet our research shows this does not mean that ordinary users of technology across the world are armed to defend themselves. Despite experts [warning us about the importance](https://www.financedigest.com/biden-bans-russia-oil-imports-to-u-s-warns-u-s-gasoline-prices-will-rise-further.html "Biden bans Russia oil imports to U.S., warns U.S. gasoline prices will rise further") of using multiple passwords and shopping on secure websites, there is still a staggering lack of awareness and confusion surrounding cybercrime.

“Consumers are looking for advice on how to [protect](https://www.financedigest.com/british-pm-rishi-sunak-pledges-further-action-on-strikes-to-protect-lives.html "British PM Rishi Sunak pledges further action on strikes to ‘protect lives’") themselves so that they can have confidence as they increasingly live their lives online but at the moment, they do not know who to turn to. There is an [opportunity for businesses](https://www.financedigest.com/electric-vehicle-transmission-market-emerging-growth-analysis-future-demand-and-business-opportunities-2027.html "Electric Vehicle Transmission Market Emerging Growth Analysis, Future Demand and Business Opportunities 2027"), with the required expertise, to get alongside their customers and provide insight, protection and support to combat cybercrime, and this involvement will not go unnoticed. We know from our own [experience that those organisations that play a key role in the lives of their customers](https://www.financedigest.com/customer-experience-creating-the-calm-in-the-chaos.html "Customer Experience: creating the calm in the chaos") will be rewarded with greater engagement and loyalty – a highly-prized commodity in volatile and crowded markets.”

To read the full report visit: https://affinion.co.uk/insight/cybercrimesos/


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